Location: Sheffield or London (home and office based)
About the role
Here for You is Breast Cancer Now’s personalised referral route to all of our support services with the aim of providing timely and trusted information and access to support for people diagnosed with breast cancer. This involves confidently talking about the services, delivering excellent information on the phone, responding to safeguarding issues, and collecting data.
We have 1 vacancy to work within our Here for You team. The role is responsible for making initial and follow up calls to primary and metastatic breast cancer patients, so they get the support they need, when they need it.
The role also involves collaborating with colleagues focusing on the Here for You expansion and integration, as well as working with colleagues across the primary services, metastatic services and personalised support services. The post holder will also liaise with our services teams.
About you
We’re looking for someone with enthusiasm and resilience. A person with strong communication skills (especially on the phone) and someone who has experience of working in a fast-paced and people-facing environment.
The right candidates will provide quality phone calls and be willing to adapt and innovate. We’re looking for a team player who understands the importance of co-production and who is motivated by providing information and support to breast cancer patients.
You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams. We’re also looking for someone with proficient IT skills.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 4 days per week at home.
The salary range is:
£30,000 to £31,000 if London based
£28,000 to £29,000 if Sheffield based
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Monday 16 November2026 at 11:59pm
Interview date Thursday 26 and Friday 27 November 2026
Support Officer (delivery), Here For You employer: Breast Cancer Now
Breast Cancer Now is an exceptional employer, dedicated to making a meaningful impact in the lives of those affected by breast cancer. With a strong commitment to equity, diversity, and inclusion, our London-based team fosters a collaborative work culture that encourages professional growth and development. Enjoy the flexibility of hybrid working, competitive salary, and the opportunity to contribute to vital policy initiatives that shape health outcomes across the UK.
