About the role
We have an exciting opportunity to join our ambitious supporter care team.
The team plays an important role supporting our donors, fundraisers and colleagues. You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. You’ll also help drive forward improvement of our supporter experience, so the role suits someone with a proactive approach.
About you
We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience.
You’ll enjoy building relationships and find it easy to make conversation with others. Ideally with a keen eye for detail, you’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues.
If you are motivated, enjoy working closely with others, are keen to grow your experience within a customer service role and develop your knowledge of the charity sector, we’d love to hear from you.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£26,500 to £27,800 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please email Recruitment@breastcancernow.org
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Monday 2nd November 2026
Interview date Tuesday 10 and Wednesday 11 November 2026
Supporter Care Executive in London employer: Breast Cancer Now
Breast Cancer Now is an exceptional employer, dedicated to making a meaningful impact in the lives of those affected by breast cancer. With a strong commitment to equity, diversity, and inclusion, our London-based team fosters a collaborative work culture that encourages professional growth and development. Enjoy the flexibility of hybrid working, competitive salary, and the opportunity to contribute to vital policy initiatives that shape health outcomes across the UK.
