Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate services for patients and hospitals while managing records and inventory.
- Company: Join a supportive team in the impactful healthcare sector.
- Benefits: Opportunity to grow skills in a dynamic role with meaningful contributions.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: GCSEs in Maths and English, customer service experience preferred.
- Other info: Be part of a small team focused on patient care and support.
The predicted salary is between 30000 - 42000 £ per year.
Customer Service Administrator (ClearCare)
Are you a detail-oriented, customer-focused professional looking to make a meaningful impact in the healthcare sector? We’re seeking aCustomer Service Administrator to join our dedicated team supporting patients, carers, and hospitals through our ClearCare scheme.
What You’ll Be Doing
ClearCare Scheme Management
- Liaising with hospitals, patients, and carers to coordinate services.
- Organising annual servicing and responding to emergencies.
- Maintaining accurate patient records and processing service paperwork.
- Registering new patients and managing contract closures.
- Handling quarterly consumables orders and rental device stock.
- Managing inventory and work orders in JDE, including fixed asset updates.
Customer Service Administration
- Answering calls and assisting with customer and patient enquiries.
- Supporting credit control and preparing quotations/invoices.
- Carrying out general administrative tasks to support the wider team.
What We’re Looking For
- Minimum GCSEs in Maths and English.
- Previous customer service experience preferred.
- Strong relationship-building and communication skills.
- Highly organised, self-motivated, and team-oriented.
- Exceptional attention to detail, especially with sensitive patient data.
- Proficient in Excel, Word, and Sales Order Processing systems.
- Positive, polite, and professional attitude.
Why Join Us?
You’ll be part of a small, supportive team making a real difference in patients’ lives. This is a great opportunity to grow your skills in a dynamic and meaningful role within the medical device industry.
#J-18808-Ljbffr
Customer Service Administrator employer: Breas Medical AB
Contact Detail:
Breas Medical AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research ClearCare and understand their mission in the healthcare sector. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. As a Customer Service Administrator, you'll be liaising with various stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be proactive during interviews. Prepare questions about the team dynamics and how they handle emergencies. This shows you're not just looking for any job, but you're keen on being part of their supportive environment.
✨Tip Number 4
Apply through our website! It streamlines the process and ensures your application gets the attention it deserves. Plus, it’s a great way to showcase your tech-savviness right from the start!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the healthcare sector and how you can contribute to our ClearCare scheme. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves liaising with patients and hospitals, demonstrate your strong communication skills in your application. We love seeing examples of how you've built relationships in previous roles!
Apply Through Our Website: To make things easier for us and you, apply directly through our website. It streamlines the process and ensures we get all the info we need to consider your application!
How to prepare for a job interview at Breas Medical AB
✨Know the ClearCare Scheme Inside Out
Before your interview, make sure you understand the ClearCare scheme and its impact on patients and hospitals. Familiarise yourself with how the service operates and be ready to discuss how you can contribute to its success.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles that highlight your customer service experience. Think about times when you resolved issues or built strong relationships with clients, as this will demonstrate your ability to handle enquiries effectively.
✨Be Detail-Oriented
Since the role requires exceptional attention to detail, practice discussing how you maintain accuracy in your work. Bring up specific instances where your organisational skills made a difference, especially when handling sensitive data.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.
