At a Glance
- Tasks: Assist customers with holiday bookings and provide general office support.
- Company: Friendly and relaxed office environment in the heart of Glasgow.
- Benefits: Full training provided, supportive team, and a fun workplace.
- Other info: No experience needed; perfect for those looking to start their career.
- Why this job: Join a team that loves helping people plan their dream holidays.
- Qualifications: Approachable, organised, basic computer skills, and customer-friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
Breaks2Go is expanding, and we are looking for a team member to join our friendly, relaxed office in the heart of Glasgow. If you enjoy helping people and working in a supportive team, you'll fit right in.
You’ll be handling calls from customers booking holidays, as well as welcoming visitors who prefer to book face to face in our office. This is a customer focused role with a mixture of sales, admin and general office support.
We welcome applicants with or without experience as full training is provided. We are looking for someone who is approachable, organised, with basic computer skills and who is happy speaking to customers.
If you enjoy helping people plan their holidays and like being part of a team, this role is ideal.
Sales Advisor & Admin Assistant employer: Breaks2Go
Breaks2Go is an excellent employer, offering a supportive and friendly work environment in the vibrant city of Glasgow. With a focus on employee growth, we provide comprehensive training for all new team members, ensuring that everyone feels confident and valued in their role. Our culture promotes teamwork and customer service, making it a rewarding place to help others plan their perfect holidays.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor & Admin Assistant
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Breaks2Go value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Breaks2Go a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Breaks2Go!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Breaks2Go.
We think you need these skills to ace Sales Advisor & Admin Assistant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Breaks2Go!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Breaks2Go
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
