Relief Retail Assistant Manager
Relief Retail Assistant Manager

Relief Retail Assistant Manager

Fakenham Full-Time No home office possible
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At a Glance

  • Tasks: Support shop managers, provide excellent customer service, and manage a team of volunteers.
  • Company: Break operates over 50 charity shops, funding vital services for children and families since 1968.
  • Benefits: Enjoy a supportive work environment with opportunities for extra hours across multiple locations.
  • Why this job: Make a real impact while gaining retail experience in a fun, busy atmosphere.
  • Qualifications: Great people skills and a passion for retail are essential; previous experience is a plus.
  • Other info: Role involves physical activity, including heavy lifting; flexible hours available.

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

We are looking for an enthusiastic individual to support the Managers in our established charity shop in Fakenham by covering days off and holidays, this may include some weekends. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.

Key Responsibilities:
  • Great customer service is essential to maximise income as is sourcing and merchandising stock.
  • You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.

In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment. Please see the application pack which includes any company benefits.

Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.

Essential Information:
  • Salary: £11.48 per hour
  • Hours: as and when required
  • Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.

For more information on this vacancy please visit www.break-charity.org/careers. Please note, all invites to interview will be sent via email. Please regularly check your emails, including any spam folders, for further communication from us. Failure to attend an interview may result in your application being withdrawn.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa's and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK & a Government Letter showing your National Insurance Number. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.

We are committed to equality of opportunity. We welcome and encourage applications from people of all backgrounds.

Relief Retail Assistant Manager employer: Break

Break is an exceptional employer, offering a supportive and welcoming work environment for those passionate about making a difference in the community. As a Relief Retail Assistant Manager in Fakenham, you'll enjoy opportunities for personal growth while contributing to vital services for children and families. With a focus on teamwork and customer service, you will be part of a dedicated team that values every donation and promotes sustainability through recycling.
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Contact Detail:

Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Retail Assistant Manager

✨Tip Number 1

Familiarise yourself with Break's mission and values. Understanding the charity's focus on supporting children and families will help you convey your passion for their cause during any discussions or interviews.

✨Tip Number 2

Highlight your customer service experience. Since great customer service is essential for maximising income, be prepared to share specific examples of how you've successfully engaged with customers in previous roles.

✨Tip Number 3

Demonstrate your ability to manage a team. As a Relief Retail Assistant Manager, you'll need to lead volunteers and staff, so think of instances where you've effectively managed or motivated a team in a busy environment.

✨Tip Number 4

Be ready to discuss your flexibility. Since the role involves covering days off and holidays, showing that you're adaptable and willing to work varied hours, including weekends, will make you a more attractive candidate.

We think you need these skills to ace Relief Retail Assistant Manager

Customer Service Skills
Team Management
Cash Handling
Retail Knowledge
Merchandising Skills
Communication Skills
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Physical Stamina for Heavy Lifting
Organisational Skills
Sales Skills
Volunteer Coordination
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Relief Retail Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, particularly in managing teams and providing excellent customer service. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working with Break and your understanding of their mission. Highlight specific examples from your past work that showcase your ability to manage staff, handle cash, and provide great customer service.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

How to prepare for a job interview at Break

✨Show Your Passion for Charity Work

Make sure to express your enthusiasm for working in a charity environment. Break is focused on supporting children and families, so sharing any relevant experiences or motivations can help you stand out.

✨Demonstrate Strong People Skills

As a Relief Retail Assistant Manager, you'll be managing a team of volunteers and interacting with customers. Prepare examples of how you've successfully worked with others in a busy environment to showcase your people skills.

✨Understand the Retail Environment

Familiarise yourself with retail operations, especially in a charity context. Be ready to discuss stock sourcing, merchandising, and customer service strategies that can maximise income for the charity.

✨Prepare for Physical Activity

Since the role involves considerable physical activity, including heavy lifting, be prepared to discuss your ability to handle these tasks. Mention any relevant experience that demonstrates your capability in this area.

Relief Retail Assistant Manager
Break
Location: Fakenham
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