At a Glance
- Tasks: Support shop managers, provide great customer service, and manage a team of volunteers.
- Company: Break, a charity supporting children and families through retail.
- Benefits: Competitive pay, supportive environment, and opportunities for extra hours.
- Other info: Physical activity involved, including some heavy lifting.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Great people skills and a passion for working in a busy retail environment.
The predicted salary is between 12.74 - 12.74 £ per hour.
Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.
We are looking for an enthusiastic individual to support the Managers in our established charity shop in Swaffham by covering days off and holidays, this may include some weekends. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.
Key Responsibilities:
- Great customer service is essential to maximise income as is sourcing and merchandising stock.
- You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.
In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment.
Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.
Salary: £12.74 per hour
Hours: as and when required
Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.
Please note, all invites to interview will be sent via email. Please regularly check your emails, including any spam folders, for further communication from us. Failure to attend an interview may result in your application being withdrawn.
To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa's and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK & a Government Letter showing your National Insurance Number. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.
We are committed to equality of opportunity. We welcome and encourage applications from people of all backgrounds.
Relief Retail Assistant Manager in Swaffham employer: Break Charity
Break Charity in North End, UK is an exceptional employer that prioritises the wellbeing of both its staff and the young people they serve. With a supportive work culture, generous benefits such as a golden hello scheme and 31 days of annual leave, employees are encouraged to grow and develop their skills in a fulfilling environment. Joining Break means being part of a dedicated team that values leadership and compassion in making a real difference in the lives of children.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Assistant Manager in Swaffham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Break Charity, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Break Charity!
We think you need these skills to ace Relief Retail Assistant Manager in Swaffham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Break Charity, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Break Charity and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Break Charity that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Break Charity
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
