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- Tasks: Lead a team to achieve sales targets and provide excellent customer service.
- Company: Join Break, a charity supporting children and families since 1968 with over 50 shops.
- Benefits: Enjoy commission opportunities, staff discounts, generous holidays, and a pension scheme.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Experience in retail and strong people skills are essential; charity retail experience is a plus.
- Other info: This role involves physical activity, including heavy lifting.
The predicted salary is between 20000 - 26000 £ per year.
Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.
We are looking for an enthusiastic, experienced retailer with great people skills, who is confident working in a fast-paced environment. You will be organised, driven and proactive with a hands-on approach to a varied and busy workload to manage our established shop in Little Stoke, Gloucestershire. A background in charity retailing would be an advantage for this position.
Key ResponsibilitiesAs Retail Manager, you’ll be responsible for hitting the sales targets set so you’ll also need to have the passion and leadership skills to motivate a team of staff and volunteers. Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, handle cash and have an understanding of a retail environment.
In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment and a benefits package which includes opportunities for commission, staff discount, generous holidays and pension scheme.
Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.
Salary: £23,023 per annum
Hours: 35 hours per week
Contract: Permanent
Interview Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.
Retail Manager employer: Break Charity
Contact Detail:
Break Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with Break's mission and values. Understanding the charity's goals will help you demonstrate your passion for their cause during the interview, showing that you're not just interested in the role but also in making a positive impact.
✨Tip Number 2
Highlight your experience in retail management, especially in a charity setting if applicable. Be ready to discuss specific examples of how you've motivated teams and achieved sales targets in previous roles, as this will resonate well with the hiring team.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of scenarios where you've gone above and beyond for customers, as excellent service is crucial for maximising income in a retail environment like Break's charity shops.
✨Tip Number 4
Be ready to discuss your organisational skills and how you handle a busy workload. Since the role involves managing both staff and volunteers, demonstrating your ability to juggle multiple tasks effectively will be key to landing the job.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in charity shops if applicable. Emphasise your leadership skills and any achievements in sales targets to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific experiences that demonstrate your ability to motivate a team and provide excellent customer service.
Highlight Relevant Skills: In your application, focus on skills such as team management, cash handling, and stock sourcing. Provide examples of how you've successfully managed these aspects in previous roles.
Show Passion for Charity Work: Express your commitment to the charity sector and how you can contribute to the mission of Break. Share any personal experiences or motivations that connect you to their cause.
How to prepare for a job interview at Break Charity
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for working in charity retail during the interview. Share any relevant experiences you have, whether it's volunteering or working in a similar environment, to demonstrate your commitment to the cause.
✨Highlight Your People Skills
As a Retail Manager, you'll be leading a team of staff and volunteers. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and managed a team in the past.
✨Demonstrate Your Sales Acumen
Since hitting sales targets is crucial for this role, come equipped with examples of how you've achieved or exceeded sales goals in previous positions. Discuss your strategies for sourcing and merchandising stock effectively.
✨Prepare for Physical Activity Questions
Given that the role involves considerable physical activity, be ready to discuss your ability to handle tasks like heavy lifting. Highlight any relevant experience that showcases your physical capability and willingness to engage in such activities.
