At a Glance
- Tasks: Support the Manager in running a busy charity shop and lead a team of volunteers.
- Company: Join Break, a charity making a real difference for children and families since 1968.
- Benefits: Flexible hours, supportive environment, and the chance to make a positive impact.
- Other info: Opportunity for extra hours at other shops and a dynamic work environment.
- Why this job: Be part of a mission-driven team that helps change lives while gaining valuable retail experience.
- Qualifications: Great people skills and a passion for customer service are essential.
The predicted salary is between 9275 - 9275 £ per year.
Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.
We are looking for an enthusiastic individual to support the Manager in our established charity shop in Holt, Norfolk. The ideal candidate will have great people skills and enjoy working in a busy environment. There is also the possibility to accrue more working hours by working at other Break shops within the area.
Key Responsibilities:
- Manage a team of volunteers/staff
- Cash handling
- Understanding of retail environment
- Great customer service to maximise income
- Sourcing and merchandising stock
In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment.
Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.
Essential Information:
- Salary: £9,275 per annum
- Hours: 14 hours per week (2 x 7 hours on varying days including weekends)
- Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.
Retail Assistant Manager employer: Break Charity
Break is an exceptional employer, offering a supportive and welcoming work environment for those passionate about making a difference in the lives of children and families. As a Retail Assistant Manager in Holt, Norfolk, you will not only lead a dedicated team but also have the opportunity to grow within a thriving charity that values your contributions and encourages personal development. With flexible working hours and the chance to engage with the community, Break provides a meaningful and rewarding employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Break Charity, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Break Charity that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Break Charity will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Break Charity and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Break Charity
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Break Charity, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Break Charity!
