Care Services Administrator – Children’s Residential in Norwich

Care Services Administrator – Children’s Residential in Norwich

Norwich Full-Time On-site
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Care Services Administrator - Children's Residential

Care Services Administrator - Children's Residential

Salary: £20,723 per annum

Hours: 28 hours per week

Primary Location: Norwich, with travel across East Anglia

We are looking for an organised and proactive Care Services Administrator to provide essential administrative support to our Care Leadership Team, helping to ensure the smooth and efficient day-to-day running of our care division.

We are looking for someone who is highly organised, detail-oriented and able to prioritise their workload effectively. You will be confident working independently, using your initiative and managing competing demands in a busy office environment.

About the role:

You will provide administrative support to the care leadership team to help with the day-to-day running of our care division.

Assist with coordinating care rotas, staff schedules and service user appointments, ensuring arrangements are accurate and up to date.

Organise meetings, appointments, staff briefings, and training sessions ensuring effective communication and coordination.

Report safeguarding concerns, suspected abuse, neglect and unsafe practices promptly and in line with organisational safeguarding procedures.

Support the monitoring of service quality and the implementation of agreed improvements.

Assist with preparing documentation for audits, inspections, reviews, and internal quality checks.

You will have previous experience of working within an office environment and have good knowledge of Microsoft programs and experience of using and maintaining databases.

Accuracy and confidentiality are key.

This is an excellent opportunity to join a dynamic and supportive organisation where your contribution will help maintain high standards of care and support positive outcomes for young people.

Based within our Head Office team, you will play an important role in supporting our care services across East Anglia.

This role will occasionally require the successful candidate to travel across East Anglia and therefore you will be required to hold a full, valid manual driving licence.

In your role, you’ll have access to the following benefits:

A referral scheme if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)

Annual leave purchase

Additional service-related holiday from 2 years

Employee Assistance Program (EAP)

Company funded medical cash plan

Enhanced sick pay and family friendly leave

Pension salary sacrifice

Life assurance to the value of 3x your annual salary

Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)

Access to multiple Wellbeing initiatives

The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum

Cycle to Work and Tech scheme

And more

Care Services Administrator - Children's Residential

Company: Break Charity Salary: £20,723 to £20,723 a year Hours: Part-time Location: Norwich, NR6 6BX Working pattern: On-site Job type: Permanent Posting date: 24 Oct 2026 Closing date: 23 Nov 2026

Summary

The Vacancy

Care Services Administrator - Children's Residential

Salary: £20,723 per annum

Hours: 28 hours per week

Primary Location: Norwich, with travel across East Anglia

We are looking for an organised and proactive Care Services Administrator to provide essential administrative support to our Care Leadership Team, helping to ensure the smooth and efficient day-to-day running of our care division.

We are looking for someone who is highly organised, detail-oriented and able to prioritise their workload effectively. You will be confident working independently, using your initiative and managing competing demands in a busy office environment.

About the role:

You will provide administrative support to the care leadership team to help with the day-to-day running of our care division.

Assist with coordinating care rotas, staff schedules and service user appointments, ensuring arrangements are accurate and up to date.

Organise meetings, appointments, staff briefings, and training sessions ensuring effective communication and coordination.

Report safeguarding concerns, suspected abuse, neglect and unsafe practices promptly and in line with organisational safeguarding procedures.

Support the monitoring of service quality and the implementation of agreed improvements.

Assist with preparing documentation for audits, inspections, reviews, and internal quality checks.

You will have previous experience of working within an office environment and have good knowledge of Microsoft programs and experience of using and maintaining databases.

Accuracy and confidentiality are key.

This is an excellent opportunity to join a dynamic and supportive organisation where your contribution will help maintain high standards of care and support positive outcomes for young people.

Based within our Head Office team, you will play an important role in supporting our care services across East Anglia.

This role will occasionally require the successful candidate to travel across East Anglia and therefore you will be required to hold a full, valid manual driving licence.

In your role, you’ll have access to the following benefits:

A referral scheme if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)

Annual leave purchase

Additional service-related holiday from 2 years

Employee Assistance Program (EAP)

Company funded medical cash plan

Enhanced sick pay and family friendly leave

Pension salary sacrifice

Life assurance to the value of 3x your annual salary

Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)

Access to multiple Wellbeing initiatives

The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum

Cycle to Work and Tech scheme

And more

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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Care Services Administrator – Children’s Residential in Norwich employer: Break Charity

Break Charity in Holt is an exceptional employer, offering a supportive and collaborative work environment where you can make a real difference in the lives of children, young people, and families. With opportunities for personal growth and development, as well as the chance to lead and inspire a team of dedicated volunteers, this role provides meaningful and rewarding employment in a vibrant community setting.

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Contact Details:

Break Charity Recruitment Team