Team Leader - Bread&Truffle

At Bread&Truffle, we bring the authentic taste of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. Our focus is simple: exceptional food, genuine hospitality, and a warm, energetic atmosphere.

The Role

We are looking for a motivated and hands‑on Supervisor to support the daily running of our store. You will play a key role in leading the team, delivering outstanding customer service, and ensuring smooth operations during busy service periods.

Key Responsibilities

• Support the Store Manager in day-to-day operations
• Lead shifts and ensure service runs efficiently
• Deliver exceptional customer experience at all times
• Train and mentor team members
• Maintain high standards of food quality, hygiene, and presentation
• Handle customer queries and resolve issues professionally
• Assist with stock control, ordering, and waste management
• Ensure compliance with health & safety regulations

What We’re Looking For

• Previous experience in a supervisor or senior team member role (hospitality or retail)
• Strong leadership and communication skills
• Passion for food, especially Italian cuisine (a plus!)
• Ability to work in a fast‑paced environment
• Positive attitude and team‑player mindset
• Flexible availability, including weekends

What We Offer

• Competitive salary + performance incentives
• Staff discounts on food and products
• Opportunities for career growth within the company
• A supportive and energetic work environment

Job Types: Full-time, Permanent