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- Tasks: Be the go-to person for catering clients, ensuring smooth orders and happy customers.
- Company: Join Bread&Truffle, a fresh brand redefining sandwich culture with delicious Italian focaccia.
- Benefits: Enjoy a part-time role with growth opportunities and a supportive team environment.
- Why this job: Make an impact in corporate catering while working with a dynamic team that values creativity.
- Qualifications: No experience needed; just bring your passion for food and a can-do attitude!
- Other info: Perfect for students under 20 looking to kickstart their career in a fun, fast-paced setting.
At Bread&Truffle, we serve crave-worthy Italian focaccia, made fresh every day with 16-hour fermented dough and the finest ingredients from Italy. As we grow our catering operations, we’re looking for a wizard — not just any wizard — but someone who thrives at the intersection of sales, service, and making things happen.
What You’ll Do
- You’ll be the magical thread between our catering clients and our operations team, making sure every order runs smoothly, and every client feels like they’re our only one.
- Own the entire catering sales pipeline: respond to inquiries, follow up with leads, close deals.
- Build and maintain strong relationships with corporate clients and office managers.
- Handle day-to-day customer service for catering orders.
- Upsell and cross-sell products to increase order value and repeat business.
- Coordinate with operations to ensure flawless execution of every order.
- Track and report performance, client feedback, and opportunities for improvement.
- Be proactive — suggest new strategies, spot opportunities, make clients smile.
What We’re Looking For
- Experience in sales, account management, hospitality, or customer service.
- Highly organised and responsive — you don’t let balls drop.
- Warm, clear communicator — both written and verbal.
- Problem-solver with a “make it happen” attitude.
- Bonus if you’ve worked in food, events, or catering.
- You genuinely care about people and love good food.
Why Join Us?
- A growing brand with big dreams (and very good focaccia).
- A dynamic, supportive team that values initiative and creativity.
- Room to grow into more senior roles as the business expands.
- You’ll help shape how Bread&Truffle shows up in the world of corporate catering.
Job Type: Part-time
Experience: Not required
Employment: Full-time
Starting time: Immediate start!
About Bread&Truffle: We founded Bread&Truffle in 2020 with the mission to create a new sandwich culture. We're all about pushing the limits of what a sandwich can be. To achieve an ambitious mission, we need a great team!
Customer Success Specialist- Only Students below 20 years old employer: bread&truffle
Contact Detail:
bread&truffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Specialist- Only Students below 20 years old
✨Tip Number 1
Familiarise yourself with the catering industry, especially in relation to food and events. Understanding the nuances of catering operations will help you speak confidently about how you can contribute to Bread&Truffle's success.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Customer Success Specialist, you'll need to convey information clearly and warmly, so consider role-playing scenarios where you interact with clients or handle inquiries.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing multiple catering orders. This will demonstrate your ability to juggle tasks and keep everything running smoothly, which is crucial for this role.
✨Tip Number 4
Think of creative upselling strategies that could work for Bread&Truffle. Being proactive and suggesting new ideas during your interview can set you apart and show your enthusiasm for the role.
We think you need these skills to ace Customer Success Specialist- Only Students below 20 years old
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Bread&Truffle is looking for in a Customer Success Specialist. Pay attention to the skills and experiences they value, such as sales experience and strong communication skills.
Tailor Your CV: Make sure your CV highlights relevant experiences that align with the responsibilities of the role. If you have any experience in sales, customer service, or hospitality, be sure to emphasise that.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Bread&Truffle and how your skills can contribute to their catering operations.
Showcase Your Personality: Since the role requires a warm and clear communicator, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for the position and the company.
How to prepare for a job interview at bread&truffle
✨Show Your Passion for Food
Since Bread&Truffle is all about great food, make sure to express your genuine love for Italian cuisine and catering. Share any personal experiences or favourite dishes that resonate with the company's mission.
✨Demonstrate Your Organisational Skills
As a Customer Success Specialist, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed your time and organised projects in the past, even if it's from school or volunteer work.
✨Communicate Clearly and Warmly
Effective communication is key in this role. Practice articulating your thoughts clearly and warmly, as you’ll be the bridge between clients and the operations team. Consider doing mock interviews with friends to refine your delivery.
✨Be Proactive and Solution-Oriented
Bread&Truffle values initiative. Think of instances where you've identified problems and proposed solutions, whether in school projects or part-time jobs. This will showcase your 'make it happen' attitude that they are looking for.
