Guest Experience Director – Hospitality & Events in London
Guest Experience Director – Hospitality & Events

Guest Experience Director – Hospitality & Events in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead guest experience and service execution in a historic venue.
  • Company: A unique textile mill turned event space in the UK.
  • Benefits: Competitive salary, career growth, and a vibrant work environment.
  • Why this job: Shape unforgettable experiences and lead a passionate team in hospitality.
  • Qualifications: 5+ years in hospitality leadership with a focus on guest satisfaction.
  • Other info: Join a dynamic team dedicated to excellence in service.

The predicted salary is between 36000 - 60000 £ per year.

A historic textile mill and event venue in the United Kingdom is seeking a Service Director to oversee service execution, guest experience, and front-of-house operations. The ideal candidate will have over 5 years of experience in hospitality leadership and demonstrate a track record of developing teams and enhancing guest satisfaction. This full-time role involves significant responsibility for maintaining high service standards and operational efficiency across multiple departments.

Guest Experience Director – Hospitality & Events in London employer: Bread & Table, LLC.

Join a prestigious historic textile mill and event venue in the UK, where we pride ourselves on delivering exceptional guest experiences and fostering a collaborative work culture. As a Guest Experience Director, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a meaningful impact in the hospitality industry. Our commitment to excellence ensures that you will thrive in a role that values innovation and service quality.
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Contact Detail:

Bread & Table, LLC. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Director – Hospitality & Events in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Showcase your experience! When you get the chance to chat with potential employers, highlight your past achievements in guest experience and team development. Use specific examples to demonstrate how you've enhanced satisfaction in previous roles.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues or companies you admire and express your interest in working with them. A little initiative can go a long way!

Tip Number 4

Apply through our website! We’ve got a range of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!

We think you need these skills to ace Guest Experience Director – Hospitality & Events in London

Hospitality Leadership
Team Development
Guest Satisfaction Enhancement
Service Standards Maintenance
Operational Efficiency
Front-of-House Operations Management
Event Coordination
Communication Skills
Problem-Solving Skills
Staff Training and Development
Customer Service Excellence
Multitasking Abilities
Attention to Detail
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you've gone above and beyond in previous roles.

Highlight Your Leadership Skills: We want to see how you've developed teams and improved service standards in your past positions. Use examples that demonstrate your ability to lead and inspire others, as this is key for the Guest Experience Director role.

Tailor Your Application: Make sure to customise your CV and cover letter to align with the job description. Mention relevant skills and experiences that match what we're looking for, especially in terms of operational efficiency and front-of-house management.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team.

How to prepare for a job interview at Bread & Table, LLC.

Know Your Venue

Before the interview, do your homework on the historic textile mill and its unique offerings. Familiarise yourself with its history, the types of events hosted, and any recent developments. This will show your genuine interest and help you connect your experience to their specific needs.

Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience in hospitality. Think about times when you developed a team or improved guest satisfaction. Be ready to discuss how you can apply these skills to enhance service execution at the venue.

Understand Guest Experience Metrics

Brush up on key performance indicators related to guest satisfaction and service standards. Be prepared to discuss how you’ve used data to drive improvements in past roles. This will demonstrate your analytical skills and commitment to maintaining high service standards.

Ask Insightful Questions

Prepare thoughtful questions about the venue's current challenges and future goals. This not only shows your enthusiasm for the role but also gives you valuable insights into how you can contribute to their success. It’s a great way to engage with the interviewers and leave a lasting impression.

Guest Experience Director – Hospitality & Events in London
Bread & Table, LLC.
Location: London
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  • Guest Experience Director – Hospitality & Events in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    Bread & Table, LLC.

    50-100
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