We are looking for an ambitious and experienced General Manager to lead a well-established, high-profile hospitality venue in Norwich.
This is an exciting opportunity for a driven manager with a strong background in running a busy bar, restaurant, or late-night operation.
The Position
- Lead, motivate, and develop management and front-line teams.
- Maintain exceptional standards of customer service across all areas of the venue.
- Oversee daily operations, ensuring smooth and efficient service.
- Manage budgets, revenue, payroll, stock control, and cost management.
- Drive sales through events, promotions, and commercial initiatives.
- Work closely with kitchen and front-of-house teams to ensure excellent communication and teamwork.
- Ensure compliance with licensing, health & safety, and company procedures.
- Create a positive, high-performance culture focused on guest satisfaction and team engagement.
The Person
- Experience as a General Manager or Restaurant Manager, within a high-volume hospitality venue.
- Strong commercial awareness with a proven ability to increase revenue and profitability.
- Excellent leadership, communication, and people management skills.
- Passionate about delivering exceptional customer experiences.
- Organised, hands-on, and confident managing all aspects of venue operations.
- Flexible to work evenings, weekends, and key trading periods.
The Package
- Competitive salary of £45,000 per annum.
- Opportunity to lead a successful and established hospitality business.
- Career development within a growing organisation.
- Supportive and dynamic working environment.
