Partnerships Account Manager in Watford

Make your mark at BRE! BRE is a world-leading global organisation for innovation, science and data in the built environment. For over 100 years, we have supported governments, businesses and industry with pioneering research, testing and expertise. We are focused on growth, scale and expanding our global impact with products, services, standards and qualifications that address the challenges of a changing world. Driven by our purpose of helping everyone, in every building, everywhere, we are creating a safer, more sustainable built environment for people and planet.

About the role

As a Partnerships Account Manager, you will be responsible for managing and developing relationships with a portfolio of BRE partners, ensuring they receive an exceptional experience and ongoing support. Working as part of the Partnerships Team, you will collaborate with internal stakeholders and external partners to promote BRE's services, standards, and brands. This is a varied role that combines account management, stakeholder engagement, performance monitoring, and business support. You'll act as a trusted point of contact for partners, helping them navigate BRE processes and standards while identifying opportunities to strengthen collaboration and support future growth.

Key responsibilities

• Build and maintain strong relationships with existing partners, ensuring a high level of engagement and satisfaction.
• Act as a primary point of contact, responding to partner enquiries and providing guidance on BRE processes and standards.
• Support the onboarding of new partners, helping them establish successful and productive relationships with BRE.
• Monitor partner performance and compliance against agreed standards and contractual requirements.
• Identify opportunities to enhance existing partnerships and encourage further collaboration.
• Represent BRE at industry events, forums, and meetings in the UK and internationally.
• Support marketing, sales, and business development initiatives that promote BRE and its partner network.
• Prepare reports, insights, and performance analysis for senior stakeholders.
• Work closely with internal teams to deliver a seamless partner experience and support business objectives.

What we're looking for

We're looking for someone who is passionate about developing strong customer and partner relationships and who thrives in a collaborative, customer-focused environment. You'll bring:

• Experience in account management, partnership management, customer success, or a similar relationship-focused role.
• A proven ability to build credibility and develop long-term relationships with a wide range of stakeholders.
• Excellent communication and interpersonal skills, with confidence engaging both internally and externally.
• Strong organisational and time management skills, with the ability to manage multiple priorities independently.
• Good presentation and influencing skills.
• Excellent attention to detail and a proactive approach to problem-solving.
• Strong IT skills, including proficiency in Microsoft Office applications.
• A customer-centric mindset with a genuine desire to deliver value and excellent service.

Desirable:

• Experience or knowledge of the built environment, sustainability, or construction sectors.
• Familiarity with BRE, BREEAM, or related certification, standards, or compliance frameworks.
• Previous experience working with international customers or partners.

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

• Financial & Security Benefits
• Pension scheme – 5% employer-matched contribution
• Life assurance – 4x your basic salary
• Enhanced maternity package
• Health & Wellbeing
• Partners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points
• Career Development
• Learning & development – Free access to BRE Academy and our online learning platform
• Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford or Glasgow office, as you will be expected to attend in person (2 times per week). As part of this role you will be required to travel to Europe up to 10 times per year.

Our Recruitment Process

As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.