Business Support Administrator - 12 Month FTC in Watford

BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.

This role is a 12 month fixed-term contract.

Make your mark at BRE! BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE:

This fixed-term role supports the effective operational delivery and financial administration of BPS products, ensuring a high-quality customer journey across BREEAM and related services. It plays a key part in managing customer projects, applications and associated business transactions, working closely with internal teams to meet service and financial targets.

Key Responsibilities and Tasks:

• Manage scheme applications, customer projects, and service delivery activities across BPS products.
• Liaise with customers and internal teams to respond to enquiries and coordinate delivery of services and products.
• Process cost proposals, invoicing schedules, and raise invoices accurately and on time.
• Monitor invoice payments and support cashflow management.
• Maintain accurate records across BREEAM systems, databases, and websites.
• Carry out administrative QA checks and generate certificates.
• Coordinate delivery of BREEAM plaques and store products with internal teams.
• Support procurement, purchase orders, and supplier administration within finance systems.
• Provide operational, commercial, and business support to the wider BPS team.
• Act as Safety, Health and Environment (SHE) representative for BPS and support related activities.

What we are looking for:

• Experience in an operational, administrative, or business support role within a customer-focused environment.
• Strong financial and commercial administration capability, including invoicing and payment monitoring.
• High level of accuracy and attention to detail when working with data, records, and systems.
• Confidence managing multiple tasks and priorities in a busy operational setting.
• Clear and professional written and verbal communication skills for daily customer and internal liaison.
• Experience maintaining accurate records across databases, systems, and shared mailboxes.
• Ability to follow standard operating procedures and contribute to consistent service delivery.
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
• Collaborative approach to working with project managers, operations teams, and finance colleagues.
• Ability to work independently while contributing effectively as part of a wider team.

BRE Benefits:

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits:

• Pension scheme – 5% employer-matched contribution.
• Life assurance – 4x your basic salary.
• Enhanced maternity package.

Health & Wellbeing:

• HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more.
• Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points.

Career Development:

• Learning & development – Free access to BRE Academy and our online learning platform.
• Professional membership reimbursement.

For full details on our benefits, visit: BRE Employee Benefits.

Work Location Options:

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person twice per week.

Equal Opportunities Statement:

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.