At a Glance
- Tasks: Manage and grow client relationships while supporting BRE's innovative products.
- Company: Join BRE, a leading hub for innovation in the built environment.
- Benefits: Competitive salary, pension scheme, health benefits, and career development opportunities.
- Other info: Hybrid working model with opportunities for travel and professional growth.
- Why this job: Make a real impact by enhancing buildings for people and the planet.
- Qualifications: Experience in client relationship management and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Make your mark at BRE! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting‐edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science‐led solutions to urgent challenges, we will build a thriving and sustainable world.
Your role at BRE
The Client Relationship Manager within BRE's Partnerships Team is responsible for managing and growing relationships with key clients to support the expansion of BRE's products and brands, including BREEAM. The role acts as a central point of contact for client queries, coordinates with internal teams to ensure effective service delivery and supports onboarding, performance monitoring, reporting and commercial processes such as proposals and invoicing.
Key Responsibilities
- Manage and develop relationships with existing and prospective clients
- Act as the main point of contact for client enquiries and coordinate internal responses
- Support onboarding of new clients, including application processing
- Monitor client performance and provide reporting and analysis to senior management
- Coordinate cost proposals and manage invoicing processes with accurate record keeping
- Work closely with Business Development and Operations teams to support account activities
- Maintain regular communication with clients, sharing updates on products and services
- Ensure internal procedures, guidance documents, and FAQs are kept up to date
- Support marketing and business development initiatives, including event representation
What we are looking for
- Strong experience in building and managing client relationships, with a focus on delivering high levels of service and value
- Proven ability to manage multiple client accounts and prioritise workloads effectively
- Excellent organisational skills with a high level of accuracy and attention to detail
- Confident communication skills, both written and verbal, with the ability to engage a range of stakeholders
- Experience of coordinating internal teams and acting as a central point of contact for client activities
- Ability to analyse performance data and produce clear, meaningful reports
- Strong collaboration skills with the ability to work effectively across Business Development and Operations functions
- Good working knowledge of Microsoft Office, particularly Excel
BRE Benefits
At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well‐being, and career development.
Financial & Security Benefits
- Pension scheme – 5% employer‐matched contribution
- Life assurance – 4x your basic salary
- Enhanced maternity package
Health & Wellbeing
- HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
- Onsite facilities – Restaurant, nursery, and free parking, including at‐cost EV charging points
Career Development
- Learning & development – Free access to BRE Academy and our online learning platform
- Professional membership reimbursement
For full details on our benefits, visit BRE Employee Benefits.
Work Location Options
Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person (1‐2 times per week). This role will also be expected to travel within the UK for client visits up to once per month and internationally up to 2‐3 times per year.
Equal Opportunities Statement
BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
Client Relationship Manager in Watford employer: BRE Group
At BRE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive learning opportunities and a supportive environment that values diversity and inclusion. With competitive benefits and a hybrid working model based in Watford, we empower our Client Relationship Managers to thrive while making a meaningful impact on the built environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from BRE or any other company, highlight your experience in managing client relationships. Share specific examples of how you've delivered high levels of service and value. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for interviews by researching BRE’s products and services. Understand their mission and values, and think about how your skills align with their goals. This will not only boost your confidence but also demonstrate your genuine interest in the role.
We think you need these skills to ace Client Relationship Manager in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in managing client relationships and how you can bring value to BRE. We want to see how your skills align with our mission!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your confident communication skills. Use clear and concise language in your application to show us that you can engage effectively with various stakeholders.
Highlight Organisational Skills:We love candidates who can juggle multiple tasks! Make sure to mention any experience you have in managing multiple client accounts or coordinating internal teams. This will help us see your ability to prioritise workloads effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the BRE team!
How to prepare for a job interview at BRE Group
✨Know Your Clients
Before the interview, research BRE's key clients and their needs. Understanding their expectations will help you demonstrate how your experience aligns with managing and growing client relationships effectively.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've successfully communicated with various stakeholders in previous roles. Highlight your ability to engage clients and coordinate with internal teams, as this is crucial for the Client Relationship Manager position.
✨Be Data Savvy
Since the role involves analysing performance data, brush up on your analytical skills. Be ready to talk about how you've used data to inform decisions or improve client services in the past.
✨Demonstrate Organisational Skills
Think of specific instances where you've managed multiple client accounts or projects simultaneously. Share how you prioritised tasks and maintained accuracy, as these skills are essential for success in this role.
