Facilities Operations Officer
Facilities Operations Officer

Facilities Operations Officer

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and coordinate maintenance activities at the BRE Garston Estate.
  • Company: Join BRE, a leader in innovation for the built environment.
  • Benefits: Competitive salary, pension scheme, health cashback, and career development opportunities.
  • Why this job: Make a real impact on building safety and sustainability while working in a dynamic team.
  • Qualifications: Experience in facilities maintenance and strong communication skills required.
  • Other info: On-site role with excellent career growth potential.

The predicted salary is between 28800 - 43200 Β£ per year.

Considering making an application for this job? Check all the details in this job description, and then click on Apply.

Are you an organised and proactive individual who thrives in a dynamic environment? We’re looking for a Facilities Officer to play a key role in supporting the day-to-day running of the BRE Garston Estate. Working as part of our wider Estates team, you’ll help coordinate planned and reactive maintenance activities, oversee services delivered by third-party partners, and contribute to the smooth, efficient operation of our site. This is a great opportunity to be part of a team dedicated to achieving operational excellence across a unique and inspiring estate.

Help BRE make buildings safer and more sustainable! BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your Facilities Officer role at BRE:

  • Coordinate and oversee subcontractors delivering M&E, cleaning, landscaping, waste, and minor works services.
  • Schedule and manage access for maintenance tasks, ensuring minimal disruption to operational areas.
  • Monitor and audit completion of both planned and reactive maintenance tasks, ensuring compliance with SLAs and KPIs.
  • Support the operation of the Estates Helpdesk system, tracking and reporting on reactive tasks and performance trends.
  • Maintain accurate records of service activities and contractor performance.
  • Liaise with stakeholders to provide progress updates and manage expectations.
  • Raise and track purchase orders for contractors and suppliers, ensuring timely approvals and payments.
  • Support ad-hoc activities such as film production coordination and tenant service requests.
  • Assist in ensuring contractor compliance with site rules, health and safety, and quality standards.
  • Deputise for the Senior Operations Manager as required and provide flexibility for occasional out-of-hours support.

Your profile:

  • Proven experience in estates operations or facilities maintenance.
  • Strong understanding of building maintenance and safety standards.
  • Professional, customer-focused, and an effective communicator with strong interpersonal skills.
  • Confident using IT systems, including Microsoft Office and CAFM/Estates Management software.
  • Methodical, accurate, and detail-oriented approach to work.
  • (BTEC/NVQ) in facilities management, construction, or building services; technical (electrical/mechanical) qualifications desirable.

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits:

  • Pension scheme – 5% employer-matched contribution.
  • Life assurance – 4x your basic salary.
  • Enhanced maternity package.

Health & Wellbeing:

  • HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more.
  • Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points.

Career Development:

  • Learning & development – Free access to BRE Academy and our online learning platform.
  • Professional membership reimbursement.

Work Location: On-Site. This role requires full-time presence at our Watford office. You must live within a commutable distance.

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

Facilities Operations Officer employer: BRE Global

At BRE, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your skills can truly make a difference. Our comprehensive benefits package, including a competitive salary, pension scheme, and health cashback scheme, supports your financial security and well-being. With a strong focus on career development through access to the BRE Academy and a commitment to fostering a diverse and inclusive workplace, joining our team means contributing to innovative solutions for a sustainable future while enjoying a supportive and engaging culture.
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Contact Detail:

BRE Global Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Facilities Operations Officer

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on BRE and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Facilities Operations Officer and be ready to share specific examples.

✨Tip Number 3

Show off your skills! During the interview, highlight your organisational and communication skills. Talk about how you've successfully managed projects or coordinated teams in the past – this is key for the role!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Facilities Operations Officer

Organisational Skills
Proactivity
Coordination Skills
Maintenance Management
Stakeholder Liaison
IT Proficiency
Microsoft Office
CAFM/Estates Management Software
Attention to Detail
Customer Service Skills
Health and Safety Compliance
Building Maintenance Knowledge
Communication Skills
Problem-Solving Skills
Flexibility

Some tips for your application 🫑

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Facilities Operations Officer and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!

Show Off Your Experience: When writing your application, highlight your relevant experience in estates operations or facilities maintenance. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your past work that demonstrate your skills and achievements.

Be Professional and Personable: Remember, we’re looking for someone who is not only skilled but also professional and customer-focused. Use a friendly yet professional tone in your application to show us that you can communicate effectively and build relationships with stakeholders.

Apply Through Our Website: Once you’ve polished your application, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at BRE Global

✨Know Your Stuff

Make sure you brush up on your knowledge of facilities operations and maintenance standards. Familiarise yourself with the specific services mentioned in the job description, like M&E, cleaning, and landscaping. This will show that you're not just interested in the role but also understand what it entails.

✨Show Off Your Organisational Skills

Since the role requires a methodical and detail-oriented approach, prepare examples from your past experiences where you've successfully coordinated tasks or managed projects. Be ready to discuss how you handle scheduling and managing access for maintenance tasks without causing disruption.

✨Communicate Like a Pro

As an effective communicator, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've had to manage expectations or provide updates, and be prepared to share those during the interview.

✨Get Tech-Savvy

Familiarise yourself with IT systems relevant to the role, especially Microsoft Office and any CAFM/Estates Management software. If you have experience using these tools, be ready to discuss how you've leveraged them to improve efficiency in your previous roles.

Facilities Operations Officer
BRE Global

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