At a Glance
- Tasks: Coordinate referrals for a supported housing service, helping those fleeing domestic abuse.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Earn £15.34 per hour plus holiday pay, with a structured work schedule.
- Other info: Dynamic role with the chance to help vulnerable individuals in a meaningful way.
- Why this job: Make a real impact by supporting individuals on their journey to safety and independence.
- Qualifications: Experience in coordination or support roles, with strong communication and organisational skills.
Location: Tolvaddon, Cornwall
Salary: £15.34 per hour + Holiday pay = £17.19
Hours: 37 hours per week
Contract: Temporary – 2 months
Working hours: Monday–Friday, 9am–5pm
Start: ASAP
We are looking for an organised and experienced Referral Coordinator to join a supported housing service working with people fleeing domestic abuse who may have complex support needs. Based in our Tolvaddon office, you will be responsible for coordinating referrals into the service, working closely with professionals, partner agencies and the wider support team to ensure people are assessed and supported appropriately.
Key responsibilities
- Coordinate and manage referrals into the service.
- Liaise with referring agencies, professionals and partner organisations.
- Gather and assess referral information to identify support needs and risks.
- Complete initial risk assessments and ensure relevant information is shared appropriately.
- Coordinate placements and liaise with the team regarding accommodation availability.
- Maintain accurate referral records, case notes and databases.
- Ensure referrals are progressed in a timely and organised manner.
- Support the development and review of support plans where appropriate.
- Identify safeguarding concerns and escalate risks appropriately.
- Work closely with Support Workers to ensure a smooth transition into the service.
- Support residents and professionals with move-on and tenancy-related referrals where required.
- Manage competing priorities and maintain an organised workload.
About you
- You will ideally have experience in referrals, supported housing, homelessness, domestic abuse, housing, social care, safeguarding or community services.
- You must have:
- Previous experience in a coordination, referral, housing or support-based role.
- Excellent communication and organisational skills.
- Experience working with confidential and sensitive information.
- An understanding of risk assessment and safeguarding.
- The ability to work effectively with multiple agencies and professionals.
- Strong IT and administrative skills.
- A Full Enhanced DBS covering Adults and Children or be willing to obtain one.
This is a fantastic opportunity for someone who enjoys a busy coordination role and wants to make a real difference to people fleeing domestic abuse and moving towards safer, more independent lives.
Please apply with your most up-to-date CV or call Cali Webb on (phone number removed) for more information on this vacancy.
Referral Coordinator employer: BRC
Join a leading local authority in Bristol as an HR Consultant, where you will thrive in a supportive and collaborative work culture that values employee development and well-being. With hybrid working options and a focus on continuous improvement, this role offers the chance to make a meaningful impact while enjoying a competitive salary and opportunities for professional growth. Experience a workplace that champions diversity, inclusion, and positive change, making it an excellent choice for HR professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Referral Coordinator
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to BRC, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of BRC. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at BRC. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at BRC
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with BRC.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Referral Coordinator role at BRC, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show BRC that you can think critically and act effectively under pressure.
