At a Glance
- Tasks: Manage supported housing properties and support individuals transitioning into the community.
- Company: Join a compassionate team making a real difference in people's lives.
- Benefits: Competitive salary, ongoing training, and opportunities for career progression.
- Other info: Extensive travel required; full UK driving licence needed.
- Why this job: Be part of a rewarding role that promotes independence and positive outcomes for residents.
- Qualifications: Strong communication skills and experience in social or supported housing.
LOCATION: East of England (covering Northampton, Bedford, and surrounding areas)
HOURS: 37.5 hours per week. Monday to Friday, 10:00am – 6:30pm.
SALARY: £14.36
DURATION: Temp 4-6 weeks
About the Role
We are seeking a dedicated and resilient Specialist Supported Housing Officer to join our supported housing team. This rewarding role involves managing a portfolio of self-contained and shared accommodation properties while supporting individuals transitioning from custodial settings into the community. You will play a vital role in ensuring residents have access to safe, suitable accommodation while promoting tenancy sustainment, independence, and positive outcomes. This position combines property management responsibilities with housing-related support and resident engagement. As much of the role is lone working, you must be comfortable working independently and travelling regularly between properties.
Key Responsibilities
- Manage a portfolio of supported housing properties, ensuring they remain safe, clean, compliant, and ready for occupation.
- Coordinate resident move-ins and move-outs, conduct regular property inspections, and maintain accurate inventories.
- Identify and resolve maintenance issues promptly, working closely with contractors and support teams.
- Build positive relationships with residents, providing housing-related support and signposting to relevant services where appropriate.
- Support individuals with complex needs to sustain their accommodation while ensuring adherence to licence agreements and house rules.
- Respond effectively to incidents, anti-social behaviour, and emergency situations, promoting positive outcomes and conflict resolution.
- Maintain accurate records, meet service delivery targets, and ensure compliance with company policies, safeguarding requirements, and operational procedures.
- Participate in training and development activities to support continuous professional growth.
About You
We are looking for someone who is compassionate, organised, resilient, and able to work confidently in a challenging but highly rewarding environment.
Essential Skills & Experience
- Excellent communication skills, both written and verbal.
- Strong organisational and time-management abilities.
- Ability to work independently and manage competing priorities.
- Experience working within social housing, supported housing, homelessness services, or a related field.
- Experience supporting individuals with complex needs, trauma, or multiple disadvantages.
- Full UK driving licence and willingness to travel extensively within the region.
- Access to a vehicle for business use.
Desirable Experience
- Knowledge of probation services or experience supporting individuals involved with the criminal justice system.
- Understanding of housing legislation and tenancy sustainment.
- Experience managing challenging behaviour and conflict resolution.
What We Offer
- Salary of £28,000 per annum.
- A rewarding role where you can make a genuine difference in people's lives.
- Ongoing training and professional development opportunities.
- Supportive management and team environment.
- Opportunities for progression within a growing organisation.
Additional Information
- Extensive travel within the region is required.
- An Enhanced DBS check is required for this position.
- The successful candidate must hold a full UK driving licence and have access to a vehicle for business use.
If you would like to apply to this role and for more information, please call Nathan Jackson on (phone number removed) or reply with your most up-to-date CV.
Specialist Supported Housing Officer in Northampton employer: BRC
Join our dedicated team as a Specialist Supported Housing Officer in the East of England, where you will have the opportunity to make a meaningful impact on the lives of individuals transitioning into the community. We pride ourselves on fostering a supportive work culture that values compassion and resilience, offering ongoing training and professional development to help you grow in your career. With a focus on employee well-being and a commitment to positive outcomes for residents, this role provides a rewarding environment for those looking to contribute to social change.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Supported Housing Officer in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting individuals with complex needs. Show them you're not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. Get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that CV polished and hit 'apply'!
We think you need these skills to ace Specialist Supported Housing Officer in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in social housing and supporting individuals with complex needs, as this will show us you're a great fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about supported housing. Share specific examples of how you've made a difference in similar roles, and don’t forget to mention your organisational skills and ability to work independently!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your verbal skills, as we want to see that you can engage effectively with residents and teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at BRC
✨Know Your Stuff
Make sure you understand the role of a Specialist Supported Housing Officer inside out. Familiarise yourself with the key responsibilities, especially around managing properties and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in social housing or related fields. Think of specific examples where you've supported individuals with complex needs or managed challenging situations. This will demonstrate your capability and resilience, which are crucial for this role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they handle conflict resolution. This shows that you're engaged and thinking about how you can contribute to their mission.
✨Be Ready for Scenario-Based Questions
Expect to be asked how you'd handle specific situations, like dealing with anti-social behaviour or supporting someone transitioning from custody. Think through your approach beforehand, focusing on empathy, problem-solving, and adherence to policies. This will highlight your practical skills and mindset.
