At a Glance
- Tasks: Lead and improve supported housing services for those experiencing homelessness.
- Company: Dynamic organisation focused on innovative housing solutions.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Other info: Join a passionate team dedicated to equality and inclusion.
- Why this job: Shape impactful services and support vulnerable communities across the North West.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 56000 - 56000 £ per year.
Salary: From £56,000 per annum
Hours: 40 hours per week
Job Type: Permanent
Location: Manchester / Liverpool, with travel across the region
Role Summary: BRC are currently recruiting for a Head of Supported Housing to lead the operational delivery and development of a growing Housing and Support service across the North West. This is a senior leadership opportunity for an experienced housing and homelessness professional who can combine strategic thinking with strong operational management. You will have responsibility for service performance, quality, safeguarding, financial management and stakeholder relationships, while leading the continued growth and improvement of supported housing services. The role will play a key part in developing innovative, trauma-informed services for people experiencing homelessness and multiple disadvantage, while building strong relationships with commissioners, local authorities and partner organisations.
Key Responsibilities:
- Lead the operational effectiveness and continuous improvement of the Housing and Support department.
- Oversee the mobilisation, development and growth of Supported Exempt Accommodation services.
- Lead on safeguarding frameworks, processes and compliance.
- Manage and develop remote teams across the region, creating a strong and high-performing culture.
- Build and maintain effective relationships with local authority commissioners, partners and other key stakeholders.
- Support the development and delivery of homelessness prevention pathways and strategic objectives.
- Manage departmental budgets, performance and financial targets.
- Oversee support planning, risk management, service quality and contractual performance.
- Develop effective resident feedback, complaints and lived experience processes.
- Ensure the voice of people with lived experience is embedded into service design and performance improvement.
- Develop partnerships with employers, community organisations and charitable organisations to create opportunities for residents.
- Identify opportunities for service growth and continuous improvement.
- Lead, motivate and develop a high-performing Housing and Support team.
- Monitor legislative, regulatory and sector developments and ensure services remain compliant.
About You: We are looking for someone who:
- Has substantial management experience within supported housing, housing or homelessness services.
- Has significant experience working with people experiencing homelessness and multiple disadvantage.
- Has strong knowledge of housing legislation, regulation and good practice.
- Has experience managing operational risk across complex or geographically dispersed services.
- Has substantial experience of Supported Exempt Accommodation and Housing Benefit-based services.
- Has a proven track record of delivering transformational change, service growth and continuous improvement.
- Can think strategically while remaining confident managing complex operational issues.
- Has experience developing strong relationships with commissioners, local authorities and external partners.
- Has strong knowledge of safeguarding and experience contributing to safeguarding processes and statutory meetings.
- Has experience managing budgets, performance and contractual requirements.
- Is confident leading, coaching and developing high-performing teams.
- Has experience using data and performance information to drive service improvements.
- Understands and values trauma-informed and strengths-based approaches.
- Has excellent communication and interpersonal skills, with the confidence to have difficult conversations when required.
- Is solution-focused, resilient and able to work effectively in a fast-paced and pressured environment.
- Is committed to equality, inclusion and ensuring the voices of people with lived experience are heard.
- A relevant degree would be desirable, while an A-Level or equivalent qualification is required.
- An Enhanced DBS will be required for the position.
Head of Supported Housing in Manchester employer: BRC
Join a leading local authority in Bristol as an HR Consultant, where you will thrive in a supportive and collaborative work culture that values employee development and well-being. With hybrid working options and a focus on continuous improvement, this role offers the chance to make a meaningful impact while enjoying a competitive salary and opportunities for professional growth. Experience a workplace that champions diversity, inclusion, and positive change, making it an excellent choice for HR professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Supported Housing in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by BRC.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like BRC.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at BRC.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at BRC. Apply directly through us to stand out!
We think you need these skills to ace Head of Supported Housing in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of BRC. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Supported Housing, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at BRC
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of BRC. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
