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- Tasks: Support housing administration and assist with Universal Credit processes.
- Company: Reputable Housing Association in Yeovil, fostering community support.
- Benefits: 7-week contract, 37 hours per week, office-based role.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Attention to detail and basic knowledge of Universal Credit preferred.
- Other info: Interviews on a first-come, first-served basis – apply now!
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a well-respected Housing Association based in Yeovil, for additional Housing Administrator support whilst they process annual rent charges.
Duties will include:
- Maintain the Universal Credit landlord portal.
- Support and promote Tenancy Support Services Team campaigns/projects.
- Contact customers claiming Universal Credit and other welfare benefits by all methods including telephone, text, and email.
- Search systems and collate and provide information for management.
- Prepare for meetings when needed including room bookings, agendas and minutes.
- Administer support grant payments to customers.
- Process purchase orders for the team.
- Record, track and process information in regard to Universal Credit.
- Update and accurately record outcomes of customer contacts on the company’s Housing Management System.
- Manage and respond to incoming work through a variety of routes.
- Build relationships and liaise with other departments and outside agencies.
You will need a keen eye for detail, be accurate with inputting of data and it would be beneficial if you had a basic knowledge of Universal Credit and Housing Benefits.
For further information about this Housing Administrator role apply now as the client will be arranging interviews for relevant candidates on a first come, first served basis.
Housing Administrator x 4 in London employer: BRC
Contact Detail:
BRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator x 4 in London
✨Tip Number 1
Get to know the company! Research the Housing Association and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing administration and Universal Credit. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Administrator x 4 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Administrator role. Highlight any relevant experience you have with Universal Credit or housing benefits, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your skills in managing data and your ability to build relationships, as these are key for the position.
Showcase Your Communication Skills: Since you'll be contacting customers through various methods, it's important to demonstrate your communication skills. Use clear and concise language in your application to show that you can effectively engage with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at BRC
✨Know Your Stuff
Make sure you brush up on Universal Credit and Housing Benefits before the interview. Familiarise yourself with the landlord portal and any relevant processes, as this will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be contacting customers via various methods, practice how you articulate your thoughts. Be prepared to discuss how you would handle different communication scenarios, whether it's a phone call or an email. Clear communication is key!
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you ensure accuracy when inputting data or managing records. Share specific examples from your past experiences where your keen eye for detail made a difference.
✨Prepare for Teamwork Questions
You'll need to build relationships with other departments and agencies, so be ready to discuss your teamwork skills. Think of examples where you've successfully collaborated with others to achieve a common goal, and be ready to share those stories.