At a Glance
- Tasks: Support a Housing Association by managing Universal Credit and assisting with tenancy services.
- Company: Well-respected Housing Association in Yeovil, fostering community support.
- Benefits: 37-hour work week, office-based role, and valuable experience in housing administration.
- Why this job: Make a difference in people's lives while gaining essential administrative skills.
- Qualifications: Attention to detail and basic knowledge of Universal Credit and Housing Benefits preferred.
- Other info: Interviews on a first-come, first-served basis, so apply quickly!
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a well-respected Housing Association based in Yeovil, for additional Housing Administrator support whilst they process annual rent charges.
Duties will include:
- Maintain the Universal Credit landlord portal.
- Support and promote Tenancy Support Services Team campaigns/projects.
- Contact customers claiming Universal Credit and other welfare benefits by all methods including telephone, text, and email.
- Search systems and collate and provide information for management.
- Prepare for meetings when needed including room bookings, agendas and minutes.
- Administer support grant payments to customers.
- Process purchase orders for the team.
- Record, track and process information in regard to Universal Credit.
- Update and accurately record outcomes of customer contacts on the company’s Housing Management System.
- Manage and respond to incoming work through a variety of routes.
- Build relationships and liaise with other departments and outside agencies.
You will need a keen eye for detail, be accurate with inputting of data and it would be beneficial if you had a basic knowledge of Universal Credit and Housing Benefits.
For further information about this Housing Administrator role apply now as the client will be arranging interviews for relevant candidates on a first come, first served basis.
Housing Administrator x 4 employer: BRC
Contact Detail:
BRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator x 4
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and how they support their tenants. This will help us tailor our answers and show genuine interest.
✨Tip Number 2
Practice common interview questions related to housing administration. Think about scenarios where you've demonstrated attention to detail or handled customer queries effectively. We want to showcase our skills!
✨Tip Number 3
Don’t forget to prepare some questions for the interviewer! Asking about their Tenancy Support Services or how they manage Universal Credit processes shows we’re engaged and keen to learn more.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus we can keep track of your application status. Let’s get you that Housing Administrator role!
We think you need these skills to ace Housing Administrator x 4
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Administrator role. Highlight your experience with Universal Credit and any relevant admin skills, so we can see how you fit right in!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to showcase examples where you've demonstrated accuracy in data entry or record-keeping. We love candidates who take pride in their work!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at BRC
✨Know Your Stuff
Familiarise yourself with Universal Credit and Housing Benefits. Brush up on the specifics of how they work, as this knowledge will show your potential employer that you're serious about the role and understand the key responsibilities.
✨Practice Makes Perfect
Rehearse common interview questions related to administration and customer service. Think about scenarios where you've successfully managed data or built relationships with customers, as these examples will help you stand out.
✨Be Organised
Prepare for the interview by bringing all necessary documents, like your CV and any certifications. Also, have a notepad ready for jotting down important points during the discussion, especially if they mention specific projects or campaigns.
✨Show Your Communication Skills
Since you'll be contacting customers through various methods, demonstrate your communication skills during the interview. Be clear and concise in your answers, and don’t hesitate to ask questions to show your engagement and interest in the role.