Facilities Coordinator

Type: 3 months temporary contract

Location: Yeovil

Hourly rate: £16.34 - £21.26

Hours: Part time and full time options 10 - 37 hours per week

BRC are working closely with a leading housing provider to recruit a Facilities Coordinator to join their Workplace Solutions team. With your proven customer service abilities and positive, proactive nature you'll play a key role in the Workplace Solutions team. You'll be responsible for not only keeping the environment and aesthetics of the corporate buildings to a high standard, but crucially ensuring they are meeting regulatory and legal standards in terms of compliance and building safety so previous experience in a similar role would be advantageous.

Duties:

• Responsible for building inspections (weekly and monthly).
• Ensuring a safe and compliant workplace, including building fabric, colleague equipment and proactively monitoring the condition of workplaces.
• Maintain workplace solutions stock levels.
• Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation by exception, commissioning any necessary works and communicating to stakeholders.
• Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver consistently and collaboratively.
• Be responsible for the workplace elements of the colleague experience, ensuring a smooth colleague journey by providing access to relevant information on all workplaces.
• Working collaboratively to ensure the workplace remains a great place to work, which always puts the customer first.
• Ensure all communications are customer focussed and clear.
• Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress.
• Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate.
• Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers.
• Responsible for the security of the buildings, including opening/closing, training of keyholders from wider departments and OOH incident coordination in relation to the corporate estate.
• Support procurement processes, including preparation of specification and tender documents where required.
• Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception.
• Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken.
• Line manage caretakers, including undertaking Great Conversations, ensuring completion of tasks and checklists.

Requirements:

• Self-motivated and enthusiastic with a solution focussed, positive 'can do, will do' attitude, putting the customer at the heart of every interaction.
• Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail.
• Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required.
• Working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills.
• First Aider and Fire Warden trained (Desirable but training can be given).
• IOSH Managing Safely (Desirable but training can be given).
• Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.

For more information, please call Emma Keir or Meg Smith on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.