At a Glance
- Tasks: Manage anti-social behaviour cases and support tenants in a community-focused role.
- Company: Join a supportive Housing Association in beautiful North Wales.
- Benefits: Competitive salary, potential for extension, and a chance to make a difference.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be the hero in your community by tackling anti-social behaviour and helping residents thrive.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35000 - 35000 £ per year.
BRC are working closely with a Housing Association in North Wales who are looking for an experienced ASB Officer to join their team on an initial 1-month temporary contract.
This is a patch-based role, with approximately 3-4 days per week spent out in the community managing a designated housing patch. The successful candidate will play a key role in delivering a high-quality housing management service, with a strong focus on anti-social behaviour while also supporting wider tenancy management functions.
Duties:
- Manage and investigate anti-social behaviour cases from initial report through to resolution.
- Carry out regular estate inspections and identify any issues requiring action.
- Manage rent accounts and support tenants with sustaining their tenancies.
- Conduct tenancy sign-ups and oversee the lettings process.
- Build positive relationships with residents, partners and external agencies.
- Ensure compliance with housing policies, procedures and relevant legislation.
- Maintain accurate case notes and housing records using Microsoft Dynamics.
- Respond to customer enquiries and provide excellent customer service across all aspects of housing management.
Requirements:
- Previous experience working within a Housing Officer or ASB Officer role.
- Strong knowledge of housing management, including ASB, rents, lettings and estate management.
- Experience using Microsoft Dynamics housing management system.
- Excellent communication and conflict resolution skills.
- Ability to manage a varied caseload and work independently across a housing patch.
- Full UK Driving Licence and access to a vehicle is desirable.
ASB Officer in Wrexham employer: Brc Recruitment
BRC is an exceptional employer dedicated to making a meaningful impact in the lives of young people in the Vale of Glamorgan. With a strong focus on employee wellbeing, generous holiday allowances, and comprehensive training opportunities, we foster a supportive work culture that encourages personal and professional growth. Join us in creating a nurturing environment where you can thrive while helping others achieve their potential.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Officer in Wrexham
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace ASB Officer in Wrexham
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Brc Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Brc Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Brc Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
