At a Glance
- Tasks: Lead a dedicated team to support individuals experiencing homelessness and promote independence.
- Company: Established charity making a real difference in the community.
- Benefits: Generous leave, competitive pension, and ongoing professional development.
- Other info: Join a supportive culture with opportunities for career progression.
- Why this job: Make a genuine impact on vulnerable lives while developing your leadership skills.
- Qualifications: Management experience in homelessness or social care, strong leadership, and communication skills.
The predicted salary is between 34505 - 34505 £ per year.
Service Manager – Homelessness Service
Role Summary
An established charity is looking for an experienced Service Manager to lead homelessness and supported housing services in Shepton Mallet.
This is an excellent opportunity for a motivated leader to oversee high-quality, person-centred services that support people experiencing homelessness and social exclusion to achieve greater independence and stability.
You'll provide operational leadership to a dedicated team, ensuring services are delivered to a high standard while meeting contractual requirements, safeguarding responsibilities, and organisational objectives.
Working closely with commissioners and partner agencies, you'll play a key role in developing services and improving outcomes for vulnerable people within the local community.
Day-to-Day Duties
- Lead, supervise and support a team, providing regular supervision, coaching and performance management.
- Oversee the day-to-day delivery of homelessness and supported housing services, ensuring high standards of support.
- Monitor service performance against KPIs, contractual requirements and quality standards.
- Promote a person-centred, trauma-informed approach that empowers individuals to achieve positive outcomes.
- Build and maintain effective partnerships with commissioners, local authorities and external agencies.
- Manage service budgets, operational compliance and reporting requirements.
- Ensure safeguarding responsibilities are upheld and risk is effectively managed.
- Identify opportunities for service development and continuous improvement.
- Participate in an out-of-hours on-call rota to provide management support when required.
About You
- Previous management experience within homelessness, housing, supported housing, social care or a similar support service.
- Strong leadership and people management skills, with the ability to motivate, develop and support staff.
- Experience managing operational performance, budgets and contractual targets.
- Sound understanding of safeguarding, risk management and trauma-informed practice.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Organised and able to manage competing priorities in a fast-paced environment.
- Full UK driving licence and access to your own vehicle for business travel.
- Flexible to participate in an out-of-hours on-call rota.
Benefits
- 27 days annual leave plus bank holidays, increasing with length of service.
- Additional day off for your birthday.
- Competitive pension scheme.
- Employee Assistance Programme and Health Cash Plan.
- Staff discount scheme.
- Blue Light Card eligibility.
- Ongoing training, professional development and career progression opportunities.
- Regular reflective practice sessions and supportive management culture.
- Opportunity to make a genuine difference within a respected charity supporting vulnerable people.
- For more info, please contact
- Nathan Jackson on
Service Manager - Homelessness Service in Somerset employer: Brc Recruitment
BRC is an exceptional employer dedicated to making a meaningful impact in the lives of young people in the Vale of Glamorgan. With a strong focus on employee wellbeing, generous holiday allowances, and comprehensive training opportunities, we foster a supportive work culture that encourages personal and professional growth. Join us in creating a nurturing environment where you can thrive while helping others achieve their potential.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Homelessness Service in Somerset
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Brc Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Brc Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Brc Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Brc Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager - Homelessness Service in Somerset
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Brc Recruitment:Before hitting send, make sure to tailor your application specifically to Brc Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Brc Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
