At a Glance
- Tasks: Support vulnerable adults towards independence and stability in a compassionate environment.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Be part of a supportive team committed to high-quality service delivery.
- Why this job: Make a meaningful impact by helping individuals overcome barriers and achieve their goals.
- Qualifications: Experience in supported housing or health and social care, with strong communication skills.
The predicted salary is between 29696 - 36576 £ per year.
Senior Support Worker – Supported Housing
Location
Swindon
Hours
37hrs per week available
Salary
Contract
Permanent
About the Role
We are looking for a dedicated, experienced, and compassionate Senior Support Worker to join our Supported Housing Team.
This is an exciting opportunity for someone passionate about supporting vulnerable adults who have experienced homelessness and may have complex needs, including mental health challenges, substance misuse, offending histories, and difficulties sustaining accommodation.
You will play a key role in delivering a high-quality, person-centred support service, helping individuals move towards independence, stability, and positive long-term outcomes.
You will also provide day-to-day guidance to the wider support team, promoting consistency, professional practice, and excellent service delivery.
Key Responsibilities
- Support & Case Management
- Manage a caseload of service users, providing intensive housing management and personalised support.
- Build positive, trusting relationships with individuals experiencing complex needs and multiple disadvantages.
- Complete assessments, support plans, and risk management plans that identify needs, strengths, and goals.
- Use trauma-informed and strengths-based approaches to encourage engagement and positive change.
- Review support plans regularly and monitor progress towards independence.
- Support residents to develop life skills, maintain accommodation, and access relevant services.
- Promote recovery, resilience, and meaningful engagement within the community.
- Safeguarding & Risk Management
- Identify safeguarding concerns and respond appropriately in line with organisational procedures.
- Assess risks and develop effective safety and risk management strategies with residents and partner agencies.
- Support individuals experiencing challenging behaviour, crisis situations, substance misuse issues, and complex vulnerabilities.
- Use effective communication and de-escalation skills to manage difficult situations professionally.
- Senior Support Responsibilities
- Act as a point of contact for operational queries and provide guidance to support colleagues.
- Model good practice and support the team to deliver consistent, high-quality services.
- Assist with managing incidents, property checks, and maintaining service standards.
- Support the management of tenancy/licence issues, including warnings and breaches where required.
- Coordinate with housing and property teams to ensure accommodation is safe, maintained, and ready for new residents.
- Contribute to team meetings, service development, and continuous improvement.
- Housing & Partnership Working
- Support residents to understand tenancy responsibilities and sustain their accommodation.
- Work closely with external agencies including housing providers, social services, police, healthcare professionals, and voluntary organisations.
- Maintain accurate case records, reports, incident logs, and support documentation.
- Ensure compliance with health and safety, safeguarding, confidentiality, and data protection requirements.
About You
We are looking for someone who is resilient, empathetic, and committed to helping people overcome barriers and achieve independence.
Essential Experience & Skills
- Experience working within supported housing, homelessness, health and social care, or a similar environment.
- Experience supporting individuals with complex needs, including substance misuse, mental health difficulties, offending backgrounds, and challenging behaviour.
- Experience completing support plans, risk assessments, and case records.
- Understanding of safeguarding, housing management, and tenancy sustainment.
- Experience managing licence breaches, anti-social behaviour, and accommodation-related issues.
- Strong communication skills and ability to work effectively with partner agencies.
- Ability to motivate and engage individuals who may struggle to access support.
- Good IT skills and experience maintaining accurate records.
- Full UK driving licence.
Desirable Experience
- Previous senior, mentoring, or team leader experience.
- Relevant qualification in Health & Social Care, Housing, or related field.
- Experience working within charity, voluntary sector, local authority, or social housing environments.
- Knowledge of substance misuse support and recovery approaches.
Why Join Us?
You will have the opportunity to make a meaningful difference by supporting people experiencing homelessness to access safe accommodation, develop independence, and build a more positive future.
You will join a supportive team committed to delivering compassionate, high-quality services that help people move forward.
To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on 0117 923 9100
Senior Housing Support Worker employer: Brc Recruitment
BRC is an exceptional employer dedicated to making a meaningful impact in the lives of young people in the Vale of Glamorgan. With a strong focus on employee wellbeing, generous holiday allowances, and comprehensive training opportunities, we foster a supportive work culture that encourages personal and professional growth. Join us in creating a nurturing environment where you can thrive while helping others achieve their potential.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Support Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Brc Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Brc Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Brc Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Brc Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Housing Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Brc Recruitment:Before hitting send, make sure to tailor your application specifically to Brc Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Brc Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
