At a Glance
- Tasks: Manage tenancies, support residents, and tackle anti-social behaviour in a vibrant community.
- Company: Join a respected housing provider making a difference in Bristol.
- Benefits: Earn £17.21 per hour plus holiday pay with full-time hours.
- Other info: Opportunity for career growth and a chance to work with diverse communities.
- Why this job: Make a real impact by supporting vulnerable residents and enhancing community living.
- Qualifications: Experience in social housing and strong communication skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
BRC are working closely with a respected housing provider to recruit an experienced Tenancy Officer to join their Housing Team. This is an excellent opportunity for an experienced housing professional to play a key role in delivering high-quality tenancy management services, supporting residents to sustain their tenancies, and creating safe, well-maintained communities.
This role involves managing a designated patch of properties, delivering proactive tenancy management, tackling anti-social behaviour (ASB), supporting vulnerable tenants, and working closely with partner agencies to ensure positive outcomes for residents.
Duties:
- Manage a portfolio of tenancies, ensuring compliance with tenancy agreements and housing policies.
- Investigate and resolve anti-social behaviour (ASB), neighbour disputes, harassment and nuisance cases using early intervention and enforcement where appropriate.
- Carry out tenancy audits, estate inspections and property visits to maintain high neighbourhood standards.
- Support vulnerable residents by coordinating with internal teams and external agencies to help sustain tenancies.
- Manage tenancy matters including successions, abandonments, starter tenancy reviews and tenancy terminations.
- Work closely with legal teams and attend court where required to support tenancy enforcement action.
- Develop and maintain strong relationships with partner agencies including local authorities, police and support organisations.
- Monitor estate issues such as fly-tipping, graffiti, abandoned vehicles and environmental concerns, ensuring prompt action is taken.
- Maintain accurate case records and ensure all safeguarding, GDPR and housing legislation requirements are met.
- Provide excellent customer service, advice and guidance on housing-related matters to residents and stakeholders.
Requirements:
- Experience working within social housing, tenancy management or a similar housing environment.
- Strong knowledge of housing legislation, tenancy management and anti-social behaviour procedures.
- Experience managing complex tenancy and ASB cases.
- Ability to build positive working relationships with residents, contractors and partner agencies.
- Excellent communication, negotiation and conflict resolution skills.
- Experience attending court or supporting legal proceedings is desirable.
- Strong organisational skills with the ability to manage a varied workload and meet deadlines.
- Proficient IT skills and experience maintaining accurate case management records.
- Full UK Driving Licence and access to your own vehicle.
For more information, please call Meg Smith on 02920 231000 or 01179 239100. To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Tenancy Officer in Bristol employer: Brc Recruitment
BRC Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee growth and community impact. As a Tenancy Officer in Bristol, you will benefit from competitive pay, comprehensive training, and the opportunity to make a meaningful difference in residents' lives while working alongside dedicated professionals in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Officer in Bristol
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Tenancy Officer in Bristol
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Brc Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Brc Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Brc Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
