At a Glance
- Tasks: Manage anti-social behaviour cases and promote safe, welcoming communities.
- Company: Join a dedicated Neighbourhoods team in Devon making a real difference.
- Benefits: Competitive pay, flexible working options, and a chance to impact local communities.
- Other info: Hybrid working available; great opportunity for personal and professional growth.
- Why this job: Be the change-maker in your community and help resolve conflicts.
- Qualifications: Experience in social housing and conflict resolution is essential.
The predicted salary is between 43000 - 56000 £ per year.
Are you passionate about making a difference in communities? Do you have a talent for resolving conflict and enforcing positive change? We are currently recruiting for one of our key clients in Devon and are looking for a dedicated Anti-Social Behaviour & Enforcement Officer to join the Neighbourhoods team. In this role, you’ll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where customers are proud to live.
As an ASB & Enforcement Officer, you will play a vital role in delivering excellent housing services to customers, ensuring that they feel supported, valued and safe in their community. In this rewarding role, you will be the first point of contact for customers for nuisance and anti-social behaviour; managing a caseload, while promoting thriving communities. You will work collaboratively with colleagues and partner agencies to ensure that customers receive the best possible support and outcomes.
Key Responsibilities:
- Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities.
- Be solution focused, confident and able to foster positive neighbour relationships.
- Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
- Compile evidence, prepare legal documentation, and confidently present court proceedings.
- Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions.
This role is being offered on a temporary basis working 37 hours per week. This role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. Appointment to this role is subject to a satisfactory basic DBS check.
For this role you should have:
- Experience in social housing or related profession, preferably with a focus on anti-social behaviour.
- Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
- Experience of court procedure and litigation.
- Demonstrable experience of improving customer satisfaction.
- Knowledge of how to enhance performance or working practices to deliver improved value for money.
- Knowledge of social housing policy, good practice, current trends and application.
- Knowledge of Landlord and Tenant Legislation and case law and best practice.
- Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
- Knowledge of legal casework best practice and of knowledge of quality management.
- Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
- Hold a full UK driving licence and have access to a suitable vehicle.
Start Date: ASAP
For further details, please contact specialist Social Housing Recruiter, Mark Grove, on 0117 923 9100 or apply via this site.
ASB Officer employer: Brc Recruitment
Join a dedicated team in Exeter as an Anti-Social Behaviour Officer, where your passion for community improvement will be valued and rewarded. With a focus on collaboration and support, you'll have the opportunity to make a real difference in people's lives while enjoying a flexible hybrid working style. Our commitment to employee growth and a positive work culture ensures that you will thrive in your role, backed by a supportive network of colleagues and partners.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Officer
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace ASB Officer
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Brc Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Brc Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Brc Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
