At a Glance
- Tasks: Lead and manage supported housing services for vulnerable adults across multiple locations.
- Company: Respected supported housing provider with a focus on making a difference.
- Benefits: £35,000 salary, 29 days leave, private medical and dental insurance, and pension.
- Other info: Supportive environment with career development opportunities and a chance to drive positive change.
- Why this job: Make a real impact in the lives of vulnerable adults while developing your leadership skills.
- Qualifications: 2+ years management experience in supported housing or social care, strong leadership skills.
The predicted salary is between 35000 - 35000 £ per year.
- Service Manager – Supported Housing
- DURATION : Permanent
- Lead Services That Make a Real Difference
BRC are delighted to be recruiting for an experienced Service Manager on behalf of a respected supported housing provider.
This is an exciting opportunity to lead multiple supported accommodation services for vulnerable adults, ensuring high-quality, person-centred support while driving operational excellence, safeguarding, compliance and positive outcomes for residents.
If you're an experienced manager from a supported housing, homelessness, housing management or social care background and are passionate about leading teams and improving services, we'd love to hear from you.
The Role
As Service Manager, you will oversee supported accommodation services across Luton, Bedford and Central Bedfordshire, managing Team Leaders, Support Workers and operational teams to ensure services are delivered safely, effectively and in line with regulatory and organisational standards.
You’ll play a key role in maintaining high-quality service delivery, supporting staff development and ensuring services operate efficiently while delivering the best possible outcomes for residents.
Key Responsibilities
- Oversee the day-to-day management of supported accommodation services across multiple locations.
- Lead, motivate and develop Team Leaders and Support Workers.
- Ensure residents receive high-quality, person-centred support in line with support plans and safeguarding requirements.
- Manage safeguarding concerns, incidents, complaints and tenancy issues.
- Conduct supervision sessions, performance reviews and staff development meetings.
- Monitor service performance and ensure operational KPIs are consistently achieved.
- Ensure support plans, risk assessments and case records meet quality and compliance standards.
- Oversee tenancy management, including move-ins, move-ons, arrears, evictions and void management.
- Monitor property standards, health and safety compliance and operational procedures.
- Work closely with internal departments including Housing Benefit, Maintenance, Compliance and Quality Assurance.
- Identify service improvements and implement changes to enhance operational performance.
About You
- A minimum of 2 years' management experience within supported housing, homelessness, housing management, social care or a similar setting.
- A strong understanding of safeguarding and supporting vulnerable adults.
- Experience managing teams, performance and operational service delivery.
- Knowledge of tenancy management, risk management and supported accommodation.
- Excellent leadership, communication and organisational skills.
- The ability to manage multiple priorities across different service locations.
- A full UK Driving Licence.
- What's on Offer
- Full-time, permanent role
- 29 days annual leave, including bank holidays.
- Company pension
- Private medical insurance
- Private dental insurance
- Opportunity to lead multiple supported housing services
- Supportive working environment
- Career development opportunities
- The chance to make a meaningful difference to the lives of vulnerable adults every day
- #J-18808-Ljbffr
Service Manager in Luton employer: BRC Jobs
Join a dynamic Housing Maintenance Team in Bracknell, where your skills as a Painter & Decorator will be valued and rewarded. Our company fosters a supportive work culture that prioritises customer satisfaction and employee growth, offering opportunities for professional development and training. Enjoy the benefits of working in a collaborative environment that encourages innovation and efficiency, ensuring that every project you undertake is both fulfilling and impactful.
