At a Glance
- Tasks: Ensure safe, compliant housing and support residents in a positive living environment.
- Company: Join a compassionate team dedicated to improving residents' lives.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with potential for permanent placement and career advancement.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 26320 - 26320 £ per year.
We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well‑managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies.
Key Responsibilities
- Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards.
- Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring.
- Support effective move‑in and move‑out processes, including sign‑ups, occupancy agreements, property checks, and tenancy closures.
- Deliver a customer‑focused housing management service, building positive relationships with residents and promoting engagement.
- Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place.
- Manage tenancy‑related issues including safeguarding concerns, anti‑social behaviour, tenancy breaches, and resident queries.
- Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments.
- Develop and agree payment plans, undertake early intervention, and support enforcement processes where required.
- Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways.
- Investigate and respond to reports of nuisance and anti‑social behaviour, taking appropriate action to prevent escalation.
- Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly.
- Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes.
- Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements.
About You
You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be organised, detail‑focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution‑focused, and committed to improving residents’ outcomes. Able to build positive relationships with residents and support them to achieve independence.
Essential Skills & Experience
- Previous experience within housing management, tenancy sustainment, supported housing, or a similar role.
- Understanding of tenancy agreements, landlord responsibilities, and housing legislation.
- Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns.
- Knowledge of welfare benefits, including Housing Benefit and related support.
- Experience working with vulnerable adults and multi‑agency partners.
- Strong administrative skills with excellent attention to detail.
- Good IT skills and experience maintaining accurate records.
- Full UK driving licence.
Desirable Experience
- Experience working within supported housing or accommodation‑based services.
- Knowledge of property compliance, inspections, and health & safety procedures.
- Experience working alongside social care, support teams, or statutory services.
Housing & Compliance Officer in Bristol employer: BRC Jobs
Join our dynamic team in Bristol as a Housing & Compliance Officer, where you will be part of a supportive work culture that prioritises compassion and collaboration. We offer competitive salaries, opportunities for professional growth, and the chance to make a meaningful impact on the lives of residents in our well-managed properties. With a focus on employee wellbeing and development, we ensure that our staff are equipped with the skills and support needed to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Compliance Officer in Bristol
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like BRC Jobs looking for candidates who are engaged and informed.
We think you need these skills to ace Housing & Compliance Officer in Bristol
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at BRC Jobs. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at BRC Jobs
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with BRC Jobs’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
