Systems Automation Engineer in London

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. We're looking for a Systems Engineer who's passionate about modern enterprise platforms, automation, identity management, and AI-enabled operational tooling. In this role, you'll lead complex technical projects, build scalable integrations, and help evolve the systems that power employee productivity and business operations across Braze.

You'll own projects from idea to delivery, automate wherever possible, and partner across Security, Engineering, People, Finance, and IT to ensure our platforms remain secure, reliable, efficient, and user-friendly. You'll have the opportunity to shape how enterprise systems, identity, automation, and emerging AI capabilities come together to create exceptional employee experiences.

We operate with a shared sense of ownership and purpose, supporting one another's growth, holding a high bar for quality, and working together to deliver impactful solutions for our users and the business. If you thrive on solving complex systems challenges, simplifying manual processes, and enabling the business through thoughtful automation and platform engineering, we'd love to meet you.

What you’ll work on:

• You’ll own and drive projects that define the next generation of IT at Braze, including:
• Identity & Access Management: Design and enhance automated provisioning, deprovisioning, access governance, and lifecycle management workflows using Okta, SCIM, APIs, and workflow automation tools. Improve security, reduce manual effort, and strengthen audit readiness across the organization.
• Help establish best practices for responsible adoption of AI within enterprise systems and operations.
• Self-Service IT: Design workflows that reduce manual ticket handling and empower employees through self-service capabilities, automated approvals, lifecycle workflows, and intelligent service experiences.
• Audit Readiness & Governance Automation: Partner with Security and Compliance teams to automate evidence collection, access reviews, reporting, and control validation across enterprise systems.
• Innovation & Emerging Technology: Research and evaluate new technologies, platform capabilities, and automation opportunities.

What you’ll do:

• Contribute to the design, implementation, and support of enterprise systems with a focus on scale, reliability, security, and automation.
• Build integrations and automation workflows across identity, collaboration, productivity, and service management platforms.
• Contribute to enterprise platform roadmaps, identifying opportunities for automation, self-service, and operational improvements.
• Proficient with automation, scripting, and integrations using technologies such as Python, PowerShell, REST APIs, Terraform, or workflow automation platforms.
• Comfortable managing technical projects and collaborating across multiple teams and business functions.
• Curious, collaborative, and motivated by solving problems through automation and thoughtful systems design.
• Excited by emerging technologies and interested in leveraging AI to improve operational efficiency and employee experience.

Bonus:

• Certifications in Okta, Google Workspace, Atlassian, Kandji, GitHub, or related enterprise platforms.
• Experience with Okta Workflows, Terraform, Workato, or other automation platforms.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.

To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates.

To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any other request to our Talent Acquisition team at talentdata.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.