Partner Sales Manager in London

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The Partner Sales Manager works with our Braze GTM team, Delivery and Tech partners to drive mutually beneficial commercial outcomes for all parties. They build and maintain strong relationships with our Partner Leads and their GTM teams to foster a thriving Partner Community. Braze teams benefit from pipe generation, deal support and retention. Partners benefit from new opportunities and deal support. Customers and Prospects benefit from the delivery of best-in-class composable solutions.

WHAT YOU'LL DO

• Work closely with our GTM teams - AEs, AMs, BDRs - to identify opportunities to connect partners to support pipeline generation and winning deals with Partners attached.
• Work with our Customer teams - AMs and CSMs - to identify opportunities for partners to help drive utilisation, growth and reduce churn risk on existing Braze customers.
• Connecting partners to ensure our customers are fully leveraging Braze and our composable solution.
• Develop mutually agreed-upon, win-win Joint Business Plans (JBPs) with partners, outlining shared objectives, success measures, stakeholders, methods, and review cadences.
• Incorporate Growth Plans, Partner Marketing, Awareness & Enablement, Partner-Led Opportunities (PLO) and Customer Success objectives into JBPs where relevant.
• Work closely with marketing to develop an annual Partner Marketing Calendar - and engage partners to participate and sponsor Braze-owned events, Braze x Partner specific events, Industry events and sponsor Partner events.
• Possess a strong understanding of team territory, including existing customers, Target A & B accounts, and overlapping tech/services integrations via Crossbeam.
• Serves as a trusted advisor to their Sales Director on the Braze ecosystem within their territory.
• Coach AEs on Partner Engagement Best Practices, including where partners are incumbent in their prospects and which partners to engage for co-seller and co-delivery.
• Effectively engage senior stakeholders within our partner ecosystem, aligning with their priorities and the value partnering with Braze offers.
• Identify gaps and opportunities within our Partner Ecosystem to continue to grow and build our Partner Network.
• Build strong, trusted relationships with our Partner Leads and contacts.
• Run account mapping, enablement and QBR sessions to understand where we have overlap with both Technology and Agency Partners.

WHO YOU ARE

• You are passionate about Customer Engagement and want to work with the leading technology in this space.
• You have deep experience and a point of view to engage senior stakeholders across various organisations about martech architecture, solutions and the benefits of a composable approach.
• You love working with people and genuinely believe in the power of genuine relationships built on trust and mutually beneficial outcomes.
• You are a self-starter driven by success and make the most of every minute.
• You are highly organised and manage your time effectively.
• You can influence and ensure our GTM teams are staying on top of their accounts and following up.
• You have strong relationship-building skills and can bring an existing network within the space.
• You have 5 or more years of experience working for a technology vendor in either a partner, vendor, agency or customer role.

WHAT WE OFFER

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within Braze.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.