Account Director/Business Manager in London

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

As part of the Braze Enterprise Sales Team, you will partner with Enterprise Account Executives within Braze’s portfolio of clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

• Commercially expand customer relationships in collaboration with the Account Executive.
• Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities.
• Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities.
• Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing.
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:

• Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams.
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote.
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline.
• Excellent organizational skills and time management abilities.
• Up-to-date on digital trends, especially in the mobile, web and email space.
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus.
• Prior experience in a startup technology company a plus.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony:

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within Braze.

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER. At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.