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For Companies At a Glance
- Tasks: Lead client relationships and oversee HVAC service contracts.
- Company: Join Braywhite & Co, a trusted name in air conditioning and refrigeration for over 53 years.
- Benefits: Enjoy an excellent salary package and a great work-life balance.
- Why this job: Be part of a dynamic team working with high-profile clients and making a real impact.
- Qualifications: Experience in HVAC systems and strong communication skills are essential.
- Other info: Opportunity to grow within a reputable company and collaborate with a talented sales team.
The predicted salary is between 36000 - 60000 £ per year.
We are a well-established Air conditioning, Refrigeration and commercial gas heating Company with 53+ years of trading, working with high profile customers. Due to the continued success and growth at Braywhite & Co, we are looking for a talented individual with experience to join our dynamic team to work with high profile and blue chip companies.
Requirements:
- In-depth knowledge & experience working with Air conditioning, Refrigeration, Chillers, HVAC systems.
- Relevant qualification in relevant HVAC core trade skill.
- Experience in quotations for service and maintenance.
- Excellent customer facing and communication skills.
The successful Candidate role and duties:
- Operating as the lead point of contact for any and all matters specific to the contracts.
- Building and maintaining strong, long-lasting customer relationships.
- Overseeing customer requirements.
- Develop trusted advisor relationships with clients.
- Clearly communicate the progress of monthly/quarterly maintenance and service.
- Develop new business with existing clients and/or identify areas of improvement to meet targets.
- Collaborate with sales team to identify and grow opportunities.
- Supervision of engineer and subcontractors.
Excellent salary package available for the right candidate; Braywhite offers an excellent work-life balance.
ACCOUNT / SERVICE MANAGER employer: Braywhite & Co. Ltd
Contact Detail:
Braywhite & Co. Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ACCOUNT / SERVICE MANAGER
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in HVAC systems. Being knowledgeable about current innovations can help you stand out during discussions with potential employers.
✨Tip Number 2
Network within the industry by attending HVAC-related events or joining professional groups. Building connections can lead to valuable referrals and insights into job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in building trust and delivering results will resonate well with hiring managers.
✨Tip Number 4
Research Braywhite & Co thoroughly before your interview. Understanding their values, customer base, and recent projects will allow you to tailor your conversation and demonstrate genuine interest in the company.
We think you need these skills to ace ACCOUNT / SERVICE MANAGER
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account/Service Manager in the HVAC industry. Familiarise yourself with the specific requirements mentioned in the job description, such as experience with air conditioning and refrigeration systems.
Tailor Your CV: Customise your CV to highlight relevant experience in HVAC systems, customer relationship management, and any qualifications you hold. Use keywords from the job description to ensure your CV stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the HVAC industry and your ability to build strong client relationships. Mention specific examples of how you've successfully managed accounts or improved customer satisfaction in previous roles.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members. This could include experiences where you resolved conflicts or facilitated successful collaborations.
How to prepare for a job interview at Braywhite & Co. Ltd
✨Showcase Your Technical Knowledge
Make sure to highlight your in-depth knowledge and experience with air conditioning, refrigeration, and HVAC systems. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your expertise to the interviewers.
✨Emphasise Customer Relationship Skills
Since the role involves building and maintaining strong customer relationships, be ready to share examples of how you've successfully managed client interactions in the past. Discuss your approach to developing trusted advisor relationships and how you handle customer requirements.
✨Prepare for Quotation Discussions
As the position requires experience in quotations for service and maintenance, brush up on your knowledge of pricing strategies and how to present them effectively. Be ready to explain your process for creating quotes and how you ensure they meet client needs.
✨Demonstrate Team Collaboration
Collaboration with the sales team is key in this role. Prepare to discuss how you've worked with other departments in previous positions to identify and grow business opportunities. Highlight any successful projects that resulted from teamwork.
