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For Companies At a Glance
- Tasks: Lead a new Domiciliary care service, ensuring high-quality care for clients.
- Company: Join a successful franchise dedicated to supporting the elderly and vulnerable.
- Benefits: Enjoy a competitive salary, pension, and performance bonuses.
- Why this job: Make a real difference in people's lives while managing a growing service.
- Qualifications: Experience in Domiciliary care and strong leadership skills required.
- Other info: Opportunity for career growth in a supportive environment.
Our client, a new sub branch of a large successful franchised branch of a Domiciliary care service operating across the Kingston Upon Thames area, is looking for a new Registered Manager. They are a franchise of a national brand supplying care for elderly and vulnerable people to live independently at home; therefore, Domiciliary care service experience is essential.
The Registered Manager is responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high quality, safe and effective home care services to clients within budget.
Duties:- Submitting of the CQC Application and facilitating the start-up of the service.
- Marketing and gaining of hours by enticing clientele to use the service.
- Ensuring safe delivery of service and reporting in line with CQC requirements and company policy and procedures.
- Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control.
- Implementing quality management and improvement systems, managing complaints and incidents and carrying out investigations relating to the quality of the service and using findings to make improvements.
- Carrying out a full assessment of each client’s needs and risk and overseeing the writing of care and support plans.
- Providing clients or representatives with information about the service so they are clear about how to raise any concerns.
- Undertaking updated training and managing the effective recruitment, induction, and training of the office team.
- Ensuring there are sufficient qualified staff allocated to meet service needs at all times and managing absence, disciplinary, capability, and grievance matters.
- Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when carers are sick or absent.
- Participating in the growth and development of the business and working with the franchise owner to achieve key performance targets.
- Experience in Domiciliary care service start up branches and marketing for new clients to build the service user hours of the service.
- Effective planning and organization skills, strong administrative and computer literacy skills.
- Experience in staff recruitment, training, supporting and supervision.
- Ability to maintain clear and accurate records and follow statutory reporting procedures.
- Ability to implement policies, procedures, and CQC regulations effectively.
- Possess a full UK driver's license with business insurance and own car with current MOT.
- Must be a UK resident and not need Sponsorship Visa.
Registered Manager in Kingston upon Thames employer: Brayson Consulting Ltd
Contact Detail:
Brayson Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your contacts in the domiciliary care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in managing domiciliary care services. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on CQC regulations and best practices in home care. Be ready to discuss how you've successfully managed teams and improved service quality in your previous roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Registered Manager position. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Registered Manager in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Registered Manager role. Highlight your experience in domiciliary care and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to managing care services and improving quality.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Whether it's successfully launching a new service or improving client satisfaction, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brayson Consulting Ltd
✨Know Your Domiciliary Care Inside Out
Make sure you brush up on your knowledge of domiciliary care services, especially the specific needs of elderly and vulnerable clients. Familiarise yourself with CQC regulations and how they apply to the role of a Registered Manager. This will show that you're not just qualified, but genuinely passionate about providing high-quality care.
✨Showcase Your Leadership Skills
As a Registered Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved service delivery. This will help the interviewers see you as a capable leader who can inspire and motivate others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role, such as staffing issues or client complaints, and prepare thoughtful responses that highlight your experience and approach to resolving these situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to show your interest in the company and the role. Inquire about their current challenges, growth plans, or how they measure success in the position. Thoughtful questions can leave a lasting impression and demonstrate your commitment to the role.
