Business Development Lead

BUSINESS DEVELOPMENT LEAD - EPPING - £30 000

Our client, a Domiciliary and Live In Care service, is seeking an ambitious and results-driven Business Development Lead to drive the growth of the new home care branch in Epping which is a secondary branch to an existing, successful branch.

This is a hands‑on role focused on increasing client referrals, building strong relationships within the local healthcare community, and expanding our client base while maintaining the highest standards of care.

Key Responsibilities

• Business Growth & Development
• Develop and execute a local business development strategy to achieve branch growth targets.
• Identify and secure new sources of referrals from healthcare professionals, local authorities, hospitals, GP practices, community organisations, and private clients.
• Build and maintain strong relationships with key stakeholders across health and social care sectors.
• Attend networking events, community meetings, and industry forums to raise awareness of our services.
• Monitor local market trends, competitor activity, and opportunities for expansion.
• Relationship Management
• Act as the primary point of contact for prospective clients and referral partners.
• Conduct meetings and presentations to promote the home care service.
• Maintain regular communication with existing referral sources to strengthen partnerships.
• Develop community engagement initiatives that enhance the branch's local presence and reputation.
• Marketing & Brand Development
• Support local marketing campaigns and promotional activities.
• Work with the wider team to develop effective digital and community-based marketing initiatives.
• Represent the organisation professionally at events, exhibitions, and networking opportunities.
• Help generate positive client testimonials and case studies.
• Performance & Reporting
• Track business development activity and report on key performance indicators.
• Maintain accurate records of leads, referrals, conversions, and partnership activities.
• Produce regular reports on business development performance and growth opportunities.

Essential Skills & Experience

• Proven experience in business development, sales, account management, or relationship management within the care sector
• Strong networking and relationship‑building skills.
• Ability to work independently and manage multiple priorities.
• Full UK driving licence and access to a vehicle.
• Strong organisational and reporting skills.

Desirable Skills

• Epping based or familiar with the area
• Knowledge of the local health and social care landscape in Essex.
• Experience working with local authorities, NHS organisations, or healthcare providers.
• Understanding of CQC-regulated services.
• Self‑motivated and target‑driven.
• Passionate about improving care outcomes for people in the community.
• Confident, professional, and approachable.
• Entrepreneurial mindset with a proactive approach to problem‑solving.
• Strong commitment to quality and customer service.
• On Offer
• £30,000 pa with bonus structure for new referrals
• Opportunity to play a key role in the growth of an expanding home care service.
• Ongoing training and professional development.
• Supportive and collaborative working environment.
• Opportunity to make a meaningful difference within the local community
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