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- Tasks: Join our team as a Master Technician, tackling vehicle servicing and complex technical problems daily.
- Company: Brayleys is a family-run dealership network representing top car brands across the UK.
- Benefits: Enjoy weekends off, uncapped bonuses, 31+ days holiday, and state-of-the-art facilities.
- Why this job: Be part of a growing business that values customer service and employee development.
- Qualifications: Level 3 Technician certification preferred; strong problem-solving and customer service skills required.
- Other info: Apprenticeship opportunities available for those looking to start their automotive career.
The predicted salary is between 30000 - 42000 £ per year.
Closing Date : 28 February 2026 06:00 pm
Company Overview
Join Brayleys – Driving Excellence in Automotive Retail
Brayleys Cars is a leading multi-franchise vehicle dealer group, proudly representing Honda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia, Renault, Suzuki, and Dacia. With a growing network of branches across London, The Thames Valley, The Home Counties, The West Midlands, and Greater Manchester, we are committed to delivering an exceptional customer experience in both sales and aftersales.
Founded in 2003, Brayleys has grown from a single-location dealership into a respected name in the UK automotive industry. Our success is built on a foundation of customer focus, operational excellence, and a culture of professionalism and transparency. We’re proud of our journey—and even more excited about what’s ahead.
Innovation at the Core
As a forward-thinking business, Brayleys is embracing innovation and digitisation to drive excellence across every area of our operations. From digital retailing to smarter service processes, we’re investing in technology that enhances the customer journey and empowers our teams to deliver more efficiently and effectively.
A Great Place to Work – Officially
We’re proud to be recognised as one of the UK’s Best Workplaces 2025 by Great Place to Work®, achieving the highest score of any automotive retailer in the Top 100 UK Large Companies category. We’re also listed in the Top 100 for Development and Wellness, reflecting our deep commitment to supporting our people and helping them thrive.
Why Work With Us?
- Ambitious Growth: We’re on a mission to become a Top 10 AM100 dealer group.
- Career Development: We offer real opportunities for growth, learning, and progression.
- Customer-First Values: Everything we do is driven by our passion for delivering the best possible experience.
- Digital Innovation: Work in a business that’s embracing the future of automotive retail.
Job Description
The Role
We are seeking a level 3 (or equivalent) qualified Technician to join Brayleys Cars Limited’s Honda dealership in Hendon. It’s a fast-paced environment where you will be part of the team reporting to the Aftersales Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems.
You’ll be joining an expanding business that represents Nissan, KIA, Mazda, Honda Passenger Cars, Honda Motorcycles, Hyundai Renault, Dacia and Suzuki across London, The Home Counties, The Thames Valley, The West Midlands and the Greater Manchester area.
Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIRMENT FOR WEEKEND WORKING.
In addition to this fantastic benefit we are able to offer the following comprehensive benefits
- Weekends off to spend time with your family, friends and loved ones
- An un-capped bonus scheme with very high earning potential
- Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
- State of the art tooling and workshop facilities
- Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
- Cycle to work scheme
- Group Contributory pension scheme
- Career development opportunities and career progression
- In-house and manufacturer training
- Enhanced maternity leave after a qualifying period
- Independently certified as a Great Place to Work
With NO REQUIREMENT FOR WEEKEND WORKING, what does a typical weekday look like for one of our workshop technicians?
Typically, on any given weekday you’ll be:
- Completing scheduled vehicle servicing in line with manufacturer guidelines
- Undertaking diagnostic activities to identify causes and solutions for customer vehicle issues
- Conducting electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaising directly with customers and service advisors, providing outstanding customer service
- Ensuring vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
- Participating in ongoing training and development to ensure product and service knowledge is up to date
What sort of skills and experience do you need to work in one of our workshops?
Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn\\\’t essential. In addition to your prior experience, you will be able to demonstrate the following skills:
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
- A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes
What if I am not qualified to that level?
If level 3 technician qualification isn’t quite your background, but you are interested in getting started in the automotive repair industry, please do still get in touch with us as we have plenty of apprenticeship opportunities available for you to start your career.
A little bit about us
Brayleys Cars Limited is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. We are one of the region’s largest privately owned car dealer groups. We represent Honda, Hyundai, KIA, Mazda, Nissan, Renault, Dacia and Suzuki across London, The Thames Valley, The Home Counties, The West Midlands and the Greater Manchester area through our 31 dealerships.
If this sounds like you, please submit your application today to be considered for this exciting opportunity
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Vehicle Technician - Hendon employer: Brayleys Cars Limited
Contact Detail:
Brayleys Cars Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician - Hendon
✨Tip Number 1
Familiarise yourself with Brayleys' values and customer service philosophy. Understanding their commitment to treating every visitor as a valued guest will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any experience you have with the brands they represent, such as Honda or Nissan. Being knowledgeable about these vehicles can set you apart and show your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Demonstrating your problem-solving skills with real examples will showcase your expertise and fit for the Master Technician position.
✨Tip Number 4
Network with current or former employees of Brayleys if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Vehicle Technician - Hendon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Vehicle Technician role at Brayleys. Emphasise any previous work with similar brands or in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer service. Mention specific examples of how you've solved technical problems or provided excellent service in the past.
Highlight Technical Skills: Clearly outline your technical qualifications, such as your level 3 Technician certification and any relevant training. Include details about your problem-solving abilities and experience with diagnostic activities.
Showcase Customer Service Experience: Since Brayleys values customer satisfaction, include examples of how you've successfully communicated technical information to customers and provided outstanding service in previous roles.
How to prepare for a job interview at Brayleys Cars Limited
✨Show Your Technical Expertise
Be prepared to discuss your technical skills in detail. Highlight your experience with vehicle servicing, diagnostics, and any specific brands you've worked with. This is your chance to demonstrate your problem-solving abilities and how you can contribute to the team.
✨Emphasise Customer Service Skills
Brayleys places a strong emphasis on customer satisfaction. Be ready to share examples of how you've provided excellent customer service in the past, especially in situations where you had to explain technical issues to non-technical customers.
✨Understand the Company Culture
Familiarise yourself with Brayleys' values and mission. They pride themselves on treating every visitor as a valued guest. Show that you align with this philosophy and are committed to contributing to a positive workplace culture.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. Inquire about the training opportunities available, the team dynamics, or how Brayleys plans to grow in the future. This shows your genuine interest in the role and the company.
