Service Manager - Stockport

Service Manager - Stockport

Stockport Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Brayleys Cars Limited

At a Glance

  • Tasks: Lead a dynamic service team and ensure top-notch customer satisfaction at our Nissan dealership.
  • Company: Join Brayleys Cars Limited, a leading automotive retail group known for its supportive culture.
  • Benefits: Enjoy no weekend work, generous leave, life insurance, and exclusive discounts.
  • Why this job: Make a real impact in a rewarding role with excellent career progression opportunities.
  • Qualifications: Strong leadership and problem-solving skills are essential for this role.

The predicted salary is between 35000 - 45000 £ per year.

We are seeking an experienced Service Manager for our Nissan dealership located in Stockport. This role will see you lead day-to-day operations for our busy service department, ensuring customer satisfaction and profitability are maximised. Reporting to the Head of Business, this role is offered on a full‑time, permanent basis, and offers the right candidate an excellent career path with one of the region’s leading automotive retail groups.

Key Accountabilities

  • Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
  • Drive a high‑performance culture, ensuring performance is rewarded and under‑performance is managed.
  • Oversee the service and parts department, managing resource levels and productivity.
  • Accurately produce dealership reporting, in line with group reporting frameworks.
  • Support the dealership to consistently achieve high levels of customer satisfaction.
  • Ensure dealership activities are conducted in line with Brayleys Cars Limited, manufacturer and regulatory requirements.

Qualifications

  • Strong leadership skills with the ability to lead and motivate a large and diverse team.
  • A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders.
  • Strong analytical and problem‑solving skills, with the ability to foresee potential barriers.
  • A commitment to the Brayleys Guiding Principal of treating all visitors to our business as they would a valued guest in our own homes.

Benefits

  • NO WEEKEND WORKING – our aftersales departments are not open at weekends to allow our teams time with their families.
  • 31 days leave, rising to 34 days over time.
  • Life Insurance.
  • Access to our employee car scheme.
  • An exclusive Perkbox membership giving access to online and high‑street retailer discounts and our employee wellness hub.
  • Discounts on new and used vehicles, parts and servicing.
  • Use of a company vehicle.
  • £500 Employee Referral Bonus.
  • Independently recognised as a Great Place to Work.

Brayleys Cars Limited are an equal opportunities employer.

Service Manager - Stockport employer: Brayleys Cars Limited

Brayleys Cars Limited is an exceptional employer, offering a vibrant work culture and a supportive environment for Sales Executives in Coventry. With a competitive salary structure and uncapped bonus potential, employees can achieve significant earnings while enjoying comprehensive benefits, including generous holiday allowances and career development opportunities. Join a team that values your contributions and provides the tools for success in the automotive industry.

Brayleys Cars Limited

Contact Details:

Brayleys Cars Limited Recruitment Team

We think you need these skills to ace Service Manager - Stockport

Leadership Skills
Team Management
Performance Management
Stakeholder Management
Analytical Skills
Problem-Solving Skills
Customer Satisfaction Focus