At a Glance
- Tasks: Lead used car sales performance and enhance customer satisfaction across our network.
- Company: Join Brayleys, a trusted dealer group with a vibrant culture and 25 years of experience.
- Benefits: Enjoy a competitive salary, bonus opportunities, and 31 days holiday plus more!
- Other info: Dynamic environment with clear career progression and industry-leading training.
- Why this job: Make a real impact in the automotive industry while developing your career.
- Qualifications: Experience in sales leadership and a passion for customer service.
The predicted salary is between 75000 - 100000 £ per year.
Who are Brayleys, an Athenea company? We’re a trusted dealer group, proudly representing 21 brands across the UK. At the heart of Brayleys, an Athenea company are our people. Our teams bring pride, passion and expertise to everything they do, creating a culture where everyone can feel valued, supported and proud to be part of the group.
The Role
We are looking for a Head of Business to join their fast paced and customer focused team. With a competitive salary, bonus opportunities and ongoing learning this could be the start of your career with us.
What does our Head of Business do:
- Performance & Network Leadership
- Monitor and optimise network-wide used vehicle sales performance, stock turn and profitability metrics.
- Identify market trends and implement targeted initiatives to increase volume, profitability and customer satisfaction.
- Work closely with the retailer network to maximise used car performance through effective stock acquisition, pricing strategies and vehicle presentation standards.
- Support retailers with best-practice guidance and performance improvement plans.
- Collaborate with finance and funding partners to develop attractive retail finance campaigns that drive customer acquisition and enhance sales performance.
- Strategic Development & Residual Value Protection
- Lead the development and ongoing enhancement of the Approved Used Vehicle Programme.
- Create and refine programme standards including warranty offerings, vehicle preparation requirements, inspection processes and customer benefits.
- Work closely with Residual Value and Remarketing teams to support pricing strategies and protect long-term vehicle values.
- Manage supply channels effectively to maintain market competitiveness and brand equity.
- Remarketing & Stock Management
- Support the management of company vehicle disposals, demonstrator programmes and vehicle defleet operations.
- Ensure quality used vehicle stock is distributed effectively across the retailer network.
- Develop strategies to maximise vehicle remarketing performance and profitability.
- Digital Strategy & Compliance
- Introduce and manage retailer audit programmes to ensure compliance with Approved Used standards.
- Monitor vehicle preparation, customer experience standards and retailer adherence to programme requirements.
- Analyse competitor activity, used vehicle pricing trends, market supply levels and economic factors impacting demand and vehicle valuations.
- Produce regular performance reports and recommendations for senior leadership.
Why us? - Our benefits
- Salary range of £75,000 to £100,000
- Bonus scheme
- 31 days holiday, rising to 33 with service
- Birthday off – an extra paid day to celebrate
- Company pension scheme
- Staff discounts on vehicles, servicing, parts & labour
- Retail & lifestyle discounts via our benefits platform
- Dentist on Demand access
- Optional healthcare cash plans
- Industry-leading training + clear career progression opportunities
- Career development opportunities and career progression
- Enhanced maternity leave after a qualifying period
- £500 colleague referral bonus
What next- Feel like your skills match? We would love to hear from you- just click apply now and fill in your details and we will update you soon.
Want to know more about the company?
OUR PURPOSE To help our customers move through life with trusted automotive solutions and great experiences.
OUR VISION To be the automotive retailer of choice - where passion fuels exceptional experiences and an unwavering commitment earns the trust of our customers and colleagues.
OUR MISSION We take pride, ownership and accountability in every action, every decision, every day.
OUR VALUES Respect – Inspiring- Integrity - team spirit
For more information you can visit our main website here: https://brayleys.co.uk/
Head of Used Cars in Redditch employer: Brayleys Cars Limited
At Brayleys Cars and Johnsons Cars, we pride ourselves on being an exceptional employer that values our people as our greatest strength. Located in a dynamic automotive retail environment, we offer ample opportunities for career development, ongoing learning, and a collaborative culture where your contributions can truly make a difference. Join us to be part of one of the UK's fastest-growing automotive groups, where you can thrive in a supportive atmosphere while delivering outstanding HR support.
