At a Glance
- Tasks: Manage workshop operations, allocate work, and ensure high-quality service delivery.
- Company: Join Brayleys Cars Limited, a multi-award-winning car dealer group.
- Benefits: Enjoy weekends off, uncapped bonuses, and 31+ days holiday.
- Other info: Apprenticeship opportunities available for those starting in the automotive industry.
- Why this job: Be part of a dynamic team with no weekend work and great career growth.
- Qualifications: Level 3 Technician preferred; customer service and problem-solving skills essential.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Workshop Controller to join Brayleys Cars Limited’s Nissan dealership in Manchester. It’s a fast-paced environment where you will be part of the team reporting to the Service Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems. You’ll be joining an expanding business that represents Nissan, KIA, Mazda, Honda Passenger Cars, Honda Motorcycles, Hyundai, Renault, Dacia and Suzuki across London, The Home Counties, The Thames Valley, The West Midlands and the Greater Manchester area.
Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIREMENT FOR WEEKEND WORKING. In addition to this fantastic benefit we are able to offer the following comprehensive benefits:
- Weekends off to spend time with your family, friends and loved ones
- An un-capped bonus scheme with very high earning potential
- Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards
- State of the art tooling and workshop facilities
- Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises
- Group Contributory pension scheme
- Career development opportunities and career progression
- In-house and manufacturer training
- Enhanced maternity leave after a qualifying period
- £500 colleague referral bonus
- Independently certified as a Great Place to Work
With NO REQUIREMENT FOR WEEKEND WORKING, what will a typical weekday look like for a Workshop Controller? Typically, on any given weekday you’ll be:
- Efficiently allocate work to technicians based on skillset, productivity, and workshop demand
- Drive workshop productivity by maximising utilisation and minimising downtime
- Proactively manage all work in progress to ensure a smooth and timely workflow
- Ensure all vehicles are completed within agreed timeframes to meet customer expectations
- Maintain high standards of workmanship, minimising rework and ensuring quality control
- Provide clear and timely communication to the Service team on job progress and updates
- Monitor technician performance, supporting development and addressing underperformance where required
- Liaise effectively with the Parts department to ensure timely availability of required components
- Ensure full compliance with health and safety regulations and workshop standards
- Maintain an organised, efficient workshop environment to support optimal operational flow
What sort of skills and experience do you need to work in one of our workshops? Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn't essential. In addition to your prior experience, you will be able to demonstrate the following skills:
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
- A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes
If level 3 technician qualification isn’t quite your background, but you are interested in getting started in the automotive repair industry, please do still get in touch with us as we have plenty of apprenticeship opportunities available for you to start your career.
Brayleys Cars Limited is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. We are one of the region’s largest privately owned car dealer groups. We represent Honda, Hyundai, KIA, Mazda, Nissan, Renault, Dacia and Suzuki across London, The Thames Valley, The Home Counties, The West Midlands and the Greater Manchester area through our 31 dealerships.
If this sounds like you, please submit your application today to be considered for this exciting opportunity.
Workshop Controller in Manchester employer: Brayleys Cars Limited
Brayleys Cars Limited is an exceptional employer, offering a supportive and dynamic work environment at our Nissan dealership in Manchester. With no weekend working required, employees enjoy a healthy work-life balance alongside generous benefits such as an uncapped bonus scheme, extensive holiday allowances, and career development opportunities. Our commitment to employee growth, state-of-the-art facilities, and a culture that values every team member makes Brayleys a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Manchester
✨Tip Number 1
Get to know the company! Research Brayleys Cars Limited and their values. When you walk into that interview, show us you understand what makes them tick and how you can fit into their culture.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge about Nissan and other brands they represent. Be ready to discuss how your experience aligns with the role of Workshop Controller and how you can tackle those complex problems.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the Brayleys team.
We think you need these skills to ace Workshop Controller in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your technical expertise and any relevant experience in a fast-paced environment. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work to show off your problem-solving abilities and customer service focus. We love seeing how you’ve made a difference in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re excited about joining Brayleys Cars Limited and how your values align with ours. We appreciate a personal touch that shows you’ve done your homework.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Brayleys Cars Limited
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific examples of how you've solved complex problems in the past, as this will show your expertise and confidence in the role.
✨Showcase Your Organisation Skills
Prepare to talk about how you manage workflow and allocate tasks efficiently. Think of examples where you maximised productivity or improved processes in a workshop setting, as this aligns perfectly with what they’re looking for.
✨Communicate Clearly
Since you'll need to relay technical information to non-technical staff and customers, practice explaining complex concepts in simple terms. This will demonstrate your strong customer service focus and ability to connect with others.
✨Emphasise Teamwork
Be ready to discuss how you work within a team and support your colleagues. Highlight any experiences where you’ve helped develop others or addressed underperformance, as this shows you value collaboration and growth in the workplace.
