At a Glance
- Tasks: Support and maintain IT systems across 30+ dealership sites in a hands-on role.
- Company: Join Brayleys Cars and Johnsons, leading automotive retail groups in the UK.
- Benefits: Competitive salary, company car scheme, and opportunities for professional development.
- Other info: Enjoy hybrid working flexibility and excellent career progression opportunities.
- Why this job: Be part of a dynamic team and work with cutting-edge automotive IT technologies.
- Qualifications: IT-related degree or equivalent experience, with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview: Brayleys Cars and Johnsons are two industry-leading motor retail groups currently undergoing a significant integration process. Together, we form a dynamic and forward-thinking automotive dealer network operating across the UK. As part of our continued growth and transformation, we are excited to offer a rare and exceptional opportunity for an Automotive IT Field Engineer to join our Group IT team. The role will be available across multiple locations, with positions offered across the North, Midlands, and South regions.
Job Summary: As an Automotive IT Field Engineer, you will play a critical role in supporting and maintaining IT systems across 30+ dealership sites, ensuring automotive-specific technologies are effectively integrated with our core IT infrastructure. This hands-on role requires experience with dealership management systems, vehicle diagnostic platforms, networking, end-user computing, and connectivity solutions used within an automotive retail environment. You will work closely with the Group IT team to deliver secure, reliable, and efficient IT services that keep our business running smoothly.
Key Responsibilities:
- Provide on-site and remote IT support for dealership systems, including hardware, software, and network troubleshooting.
- Support and maintain automotive-specific IT systems, including Dealer Management Systems (DMS), OEM diagnostic platforms, and connected vehicle technologies.
- Manage IT Helpdesk tickets, ensuring timely resolution and excellent customer service.
- Install, configure, and maintain IT infrastructure, including:
- Networking: TCP/IP, WAN, WLAN, SD-WAN
- Operating Systems: Windows 10/11, Apple iOS, Android
- Cloud Services: Microsoft 365, Intune, Exchange, SharePoint, Azure AD
- Assist with the integration of OEM systems, telephony, and in-dealership Wi-Fi solutions.
- Work with dealership teams to understand operational needs and deliver IT solutions that improve efficiency and user experience.
- Maintain accurate documentation of system changes, configurations, and support activities.
- Escalate complex issues to IT Management or third-party vendors when necessary.
- Ensure compliance with IT security policies and support the implementation of cybersecurity best practices.
- Stay up to date with emerging automotive IT technologies and trends.
Qualifications & Experience:
- IT-related degree or equivalent IT experience (2–3 years in IT support).
- Proven experience in automotive IT environments, including DMS platforms such as Keyloop, RTC/ CitNOW or similar systems.
- Familiarity with franchise-specific automotive IT systems and OEM platforms.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco, Fortinet) desirable.
- Strong knowledge of IT networks, hardware, and software.
- Excellent problem-solving skills and ability to work independently.
- Strong communication and customer service skills.
- Full UK driving licence and willingness to travel between sites as required.
Benefits:
- Competitive salary with access to the company car scheme.
- Opportunities for professional development and career progression.
- Exposure to cutting-edge automotive and IT technologies.
- Supportive and collaborative work environment.
Other Requirements:
- Ability to travel across the UK to visit sites and for key project work.
- Hybrid working flexibility (home and on-site).
How to Apply: If you have a passion for IT and the automotive industry, and you’re ready to take on a dynamic field-based role, we’d love to hear from you. Hit [Apply Now] to apply for this role along with your Details and CV.
IT Field Engineer employer: Brayleys Cars Limited
Brayleys Cars Limited is an exceptional employer, offering a vibrant work culture and a supportive environment for Sales Executives in Coventry. With a competitive salary structure and uncapped bonus potential, employees can achieve significant earnings while enjoying comprehensive benefits, including generous holiday allowances and career development opportunities. Join a team that values your contributions and provides the tools for success in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brayleys Cars Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brayleys Cars Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brayleys Cars Limited!
✨Direct Apply to Brayleys Cars Limited
Let's not forget to apply directly through the Brayleys Cars Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brayleys Cars Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brayleys Cars Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brayleys Cars Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
