At a Glance
- Tasks: Support and maintain IT systems across 30+ dealership sites, ensuring smooth operations.
- Company: Join a top 10 automotive retail group with a commitment to excellence.
- Benefits: Competitive salary, company car scheme, and professional development opportunities.
- Other info: Enjoy hybrid working flexibility and a supportive, collaborative workplace.
- Why this job: Be part of a dynamic team transforming the automotive industry with cutting-edge technology.
- Qualifications: IT-related degree or equivalent experience in automotive IT environments.
The predicted salary is between 36400 - 40000 £ per year.
Join Brayleys Cars– Driving Excellence in Automotive Retail
Following the acquisition of Johnsons Cars, AWR Holdings UK Ltd has brought together two highly respected automotive businesses - Johnsons Cars and Brayleys Cars - to create one of the UK’s top 10 automotive retail groups.
This marks an exciting new chapter in our journey.
By bringing together the strengths, experience and heritage of both businesses, we are creating a larger, stronger organisation with even greater opportunities for our people, our customers and the communities we serve.
While both businesses have their own proud histories and successes, they also share something fundamental: a commitment to delivering excellent service, building strong relationships and creating environments where people can thrive.
As we come together as one group, we are focused on building on the very best of both organisations - combining expertise, sharing knowledge and creating a culture rooted in collaboration, respect and continuous improvement.
For our colleagues, this growth creates exciting opportunities.
As a larger organisation, we can offer broader career pathways, increased mobility across our network, enhanced learning and development opportunities, and greater access to leadership and progression programmes.
Whether you are just beginning your career or looking to take the next step, we are committed to helping our people develop, succeed and reach their full potential.
Our ambitions do not stop here.
We remain focused on continued growth and investment, but we know that sustainable success is built by people.
That is why we are committed to fostering an inclusive, supportive and high-performing workplace where every individual feels valued, empowered and recognised for the contribution they make.
At AWR Holdings, we believe our people are our greatest strength.
Together, we are building a business where talent is nurtured, achievements are celebrated and meaningful careers can flourish.
Job Description
Company Overview
Brayleys Cars and Johnsons are two industry-leading motor retail groups currently undergoing a significant integration process.
Together, we form a dynamic and forward-thinking automotive dealer network operating across the UK.
As part of our continued growth and transformation, we are excited to offer a rare and exceptional opportunity for an Automotive IT Field Engineer to join our Group IT team.
The role will be available across multiple locations, with positions offered across the North, Midlands, and South regions.
Job Summary
As an Automotive IT Field Engineer, you will play a critical role in supporting and maintaining IT systems across 30+ dealership sites, ensuring automotive-specific technologies are effectively integrated with our core IT infrastructure.
This hands‑on role requires experience with dealership management systems, vehicle diagnostic platforms, networking, end‑user computing, and connectivity solutions used within an automotive retail environment.
You will work closely with the Group IT team to deliver secure, reliable, and efficient IT services that keep our business running smoothly.
Key Responsibilities
- Provide on‑site and remote IT support for dealership systems, including hardware, software, and network troubleshooting.
- Support and maintain automotive‑specific IT systems, including Dealer Management Systems (DMS), OEM diagnostic platforms, and connected vehicle technologies.
- Manage IT Helpdesk tickets, ensuring timely resolution and excellent customer service.
• Install, configure, and maintain IT infrastructure, including
- Networking: TCP/IP, WAN, WLAN, SD-WAN
- Operating Systems: Windows 10/11, Apple i OS, Android
- Cloud Services: Microsoft 365, Intune, Exchange, Share Point, Azure AD
- Assist with the integration of OEM systems, telephony, and in‑dealership Wi‑Fi solutions.
- Work with dealership teams to understand operational needs and deliver IT solutions that improve efficiency and user experience.
- Maintain accurate documentation of system changes, configurations, and support activities.
- Escalate complex issues to IT Management or third‑party vendors when necessary.
- Ensure compliance with IT security policies and support the implementation of cybersecurity best practices.
- Stay up to date with emerging automotive IT technologies and trends.
Qualifications & Experience
- IT‑related degree or equivalent IT experience (2–3 years in IT support).
- Proven experience in automotive IT environments, including DMS platforms such as Keyloop, RTC/ Cit NOW or similar systems.
- Familiarity with franchise-specific automotive IT systems and OEM platforms.
- Strong knowledge of IT networks, hardware, and software.
- Excellent problem‑solving skills and ability to work independently.
- Strong communication and customer service skills.
- Full UK driving licence and willingness to travel between sites as required.
- Competitive salary with access to the company car scheme.
- Opportunities for professional development and career progression.
- Exposure to cutting‑edge automotive and IT technologies.
- Supportive and collaborative work environment.
Other Requirements
- Ability to travel across the UK to Visit sites and for key project work.
- Hybrid working flexibility (home and on‑site).
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IT Field Engineer - Enfield employer: Brayleys Cars Limited
Brayleys Cars Limited is an exceptional employer, offering a vibrant work culture and a supportive environment for Sales Executives in Coventry. With a competitive salary structure and uncapped bonus potential, employees can achieve significant earnings while enjoying comprehensive benefits, including generous holiday allowances and career development opportunities. Join a team that values your contributions and provides the tools for success in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer - Enfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brayleys Cars Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brayleys Cars Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brayleys Cars Limited!
✨Direct Apply to Brayleys Cars Limited
Let's not forget to apply directly through the Brayleys Cars Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer - Enfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brayleys Cars Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brayleys Cars Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brayleys Cars Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
