About the Role
Reporting to the Head of HR Operations, you will lead the HR Shared Services function, managing a team of HR Advisors and HR Administrators while ensuring the delivery of efficient, accurate and customer-focused HR support across the Group. You'll also take ownership of our HR Information System (HRIS), HR data and reporting, helping to drive process improvements and support business decision-making through meaningful people insights.
What You'll Be Doing
- Leading and developing a high-performing HR Shared Services team.
- Managing HR operations across the employee lifecycle.
- Owning and optimising the HR system and HR data.
- Delivering insightful reporting and management information.
- Driving continuous improvement, process simplification and automation.
- Partnering with stakeholders across the business to deliver an excellent HR service.
- Ensuring compliance, accuracy and a positive employee experience.
Essential Skills & Experience
- Significant experience in an HR Shared Services, HR Operations or HR Services management role.
- Experience leading, coaching and developing HR teams.
- Strong understanding of HR operations and the employee lifecycle.
- Experience managing or owning an HR Information System (HRIS).
- Strong analytical skills and experience producing HR reporting and insights.
- Good working knowledge of UK employment legislation and HR best practice.
- Demonstrable experience improving processes and driving efficiencies.
- Excellent communication, stakeholder management and organisational skills.
Desirable
- CIPD qualification or equivalent professional experience.
- Experience within a large, multi-site organisation.
- Experience implementing or upgrading HR systems.
- Experience of HR transformation, automation or self-service initiatives.
Why Join Us?
- Hybrid working.
- Opportunity to shape and influence a growing HR function.
- Ongoing professional development and career progression opportunities.
- A supportive, collaborative and forward-thinking environment.
- The opportunity to make a real impact within one of the UK's largest automotive retail groups.
Apply Today
If you're passionate about delivering exceptional HR services, developing people and creating efficient, data-driven HR operations, we'd love to hear from you.
