Vehicle Technician - Birmingham

Company Overview

Join Brayleys – Driving Excellence in Automotive Retail. Brayleys is a modern, fast-growing automotive dealer group with a strong presence across the UK. We represent some of the most respected brands in the industry including Honda, Hyundai, Nissan, Kia, Renault, Suzuki, Mazda, Dacia and Honda Motorcycles. Since opening our first dealership in St Albans in 2003, we’ve expanded to over 30 locations nationwide, and we’re not slowing down.

We’re building something ambitious. Our goal is to become one of the UK’s top 10 AM 100 dealer groups, and we know that getting there depends on hiring and developing the very best people. That’s why we place huge value on creating a workplace where individuals feel supported, trusted and recognised. We invest in training, structured career development and tailored programmes such as our Rising Stars and Leadership Development initiatives, designed to help people progress and thrive at every level.

At Brayleys, we believe a great business starts with a great culture. Every team member plays a part in our success, and that shared sense of purpose runs through every showroom, workshop and office. Whether you’re just starting out or joining us with years of experience, you’ll find a collaborative, energised environment with plenty of opportunity to grow.

We’re also committed to building a more inclusive and representative industry. As a Gold Member of the Automotive 30% Club, we are actively working to improve gender balance across the business and champion more diverse leadership across the automotive sector.

That commitment hasn’t gone unnoticed. We’ve been officially recognised by Great Place to Work as one of the UK’s Best Workplaces 2025, as well as one of the UK’s Best Workplaces for Wellbeing and Best Workplaces for Development. These awards are based entirely on what our people say about working here, and we’re proud of the culture they’ve helped shape.

If you’re looking to join a business that’s ambitious, inclusive and committed to doing things the right way, Brayleys is a place where you can build a meaningful career.

The Role

We are seeking a level 3 (or equivalent) qualified Technician to join Brayleys Cars Limited’s Nissan dealership in Birmingham. It’s a fast-paced environment where you will be part of the team reporting to the Service Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems.

You’ll be joining an expanding business that represents Nissan, KIA, Mazda, Honda Passenger Cars, Honda Motorcycles, Hyundai, Renault, Dacia and Suzuki across London, The Home Counties, The Thames Valley, The West Midlands and the Greater Manchester area.

This role has no requirement for weekend working. In addition to this, we offer the following comprehensive benefits:

• Weekends off to spend time with your family, friends and loved ones
• An un-capped bonus scheme with very high earning potential
• Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards
• State of the art tooling and workshop facilities
• Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises
• Group Contributory pension scheme
• Career development opportunities and career progression
• In-house and manufacturer training
• Enhanced maternity leave after a qualifying period
• Independently certified as a Great Place to Work

With no weekend working requirement, what does a typical weekday look like for one of our workshop technicians? Typically, on any given weekday you’ll be:

• Completing scheduled vehicle servicing in line with manufacturer guidelines
• Undertaking diagnostic activities to identify causes and solutions for customer vehicle issues
• Conducting electronic visual health checks (eHVC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• Liaising directly with customers and service advisors, providing outstanding customer service
• Ensuring vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
• Participating in ongoing training and development to ensure product and service knowledge is up to date

What sort of skills and experience do you need to work in one of our workshops? Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn’t essential. In addition to your prior experience, you will be able to demonstrate the following skills:

• Excellent problem-solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• Outstanding organisation and time management skills with the ability to work to deadlines
• A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes

What if I am not qualified to that level? If level 3 technician qualification isn’t quite your background, but you are interested in getting started in the automotive repair industry, please do still get in touch with us as we have plenty of apprenticeship opportunities available for you to start your career.

A little bit about us

Brayleys Cars Limited is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. We are one of the region’s largest privately owned car dealer groups. We represent Honda, Hyundai, KIA, Mazda, Nissan, Renault, Dacia and Suzuki across London, The Thames Valley, The Home Counties, The West Midlands and the Greater Manchester area through our 31 dealerships.

If this sounds like you, please submit your application today to be considered for this exciting opportunity.