Workshop Controller in Manchester

Join Brayleys – Driving Excellence in Automotive Retail. Brayleys is a modern, fast-growing automotive dealer group with a strong presence across the UK. We represent some of the most respected brands in the industry including Honda, Hyundai, Nissan, Kia, Renault, Suzuki, Mazda, Dacia and Honda Motorcycles. Since opening our first dealership in St Albans in 2003, we’ve expanded to over 30 locations nationwide, and we’re not slowing down. We’re building something ambitious. Our goal is to become one of the UK’s top 10 AM 100 dealer groups, and we know that getting there depends on hiring and developing the very best people.

We invest in training, structured career development and tailored programmes such as our Rising Stars and Leadership Development initiatives, designed to help people progress and thrive at every level. At Brayleys, we believe a great business starts with a great culture. Every team member plays a part in our success, and that shared sense of purpose runs through every showroom, workshop and office. Whether you’re just starting out or joining us with years of experience, you’ll find a collaborative, energised environment with plenty of opportunity to grow.

We’re also committed to building a more inclusive and representative industry. As a Gold Member of the Automotive 30% Club, we are actively working to improve gender balance across the business and champion more diverse leadership across the automotive sector. That commitment hasn’t gone unnoticed. We’ve been officially recognised by Great Place to Work as one of the UK’s Best Workplaces 2025, as well as one of the UK’s Best Workplaces for Wellbeing and Best Workplaces for Development. These awards are based entirely on what our people say about working here, and we’re proud of the culture they’ve helped shape.

If you’re looking to join a business that’s ambitious, inclusive and committed to doing things the right way, Brayleys is a place where you can build a meaningful career.

The Role

We are seeking a Workshop Controller to join Brayleys Cars Limited’s Nissan dealership in Manchester. It’s a fast-paced environment where you will be part of the team reporting to the Service Manager. You’ll be putting your technical expertise to great use with work ranging from routine service and maintenance to solving complex technical problems. You’ll be joining an expanding business that represents Nissan, KIA, Mazda, Honda Passenger Cars, Honda Motorcycles, Hyundai, Renault, Dacia and Suzuki across London, The Home Counties, The Thames Valley, The West Midlands and the Greater Manchester area.

Unusually for our industry, the structure and workflows across our businesses mean that we can offer this role with NO REQUIREMENT FOR WEEKEND WORKING. In addition to this fantastic benefit we are able to offer the following comprehensive benefits:

• Weekends off to spend time with your family, friends and loved ones
• An un-capped bonus scheme with very high earning potential
• Minimum of 31 days holiday per year, increasing to 34 days with length of service rewards.
• State of the art tooling and workshop facilities
• Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
• Group Contributory pension scheme
• Career development opportunities and career progression
• In-house and manufacturer training
• Enhanced maternity leave after a qualifying period
• Independently certified as a Great Place to Work

With NO REQUIREMENT FOR WEEKEND WORKING, what will a typical weekday look like for a Workshop Controller? Typically, on any given weekday you’ll be:

• Efficiently allocate work to technicians based on skillset, productivity, and workshop demand.
• Drive workshop productivity by maximising utilisation and minimising downtime.
• Proactively manage all work in progress to ensure a smooth and timely workflow.
• Ensure all vehicles are completed within agreed timeframes to meet customer expectations.
• Maintain high standards of workmanship, minimising rework and ensuring quality control.
• Provide clear and timely communication to the Service team on job progress and updates.
• Monitor technician performance, supporting development and addressing underperformance where required.
• Liaise effectively with the Parts department to ensure timely availability of required components.
• Ensure full compliance with health and safety regulations and workshop standards.
• Maintain an organised, efficient workshop environment to support optimal operational flow.

What sort of skills and experience do you need to work in one of our workshops?

Ideally, you will be a certified level 3 Technician, with a full UK driving licence, ideally with at least 2 years’ experience in this or a similar brand, although this isn't essential. In addition to your prior experience, you will be able to demonstrate the following skills:

• Excellent problem-solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• Outstanding organisation and time management skills with the ability to work to deadlines
• A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes

What if I am not qualified to that level?

If level 3 technician qualification isn’t quite your background, but you are interested in getting started in the automotive repair industry, please do still get in touch with us as we have plenty of apprenticeship opportunities available for you to start your career.

A little bit about us: Brayleys Cars Limited is a multi-award-winning company with strong values that put our people and customers at the heart of everything we do. We are one of the region’s largest privately owned car dealer groups. We represent Honda, Hyundai, KIA, Mazda, Nissan, Renault, Dacia and Suzuki across London, The Thames Valley, The Home Counties, The West Midlands and the Greater Manchester area through our 31 dealerships.

If this sounds like you, please submit your application today to be considered for this exciting opportunity.