At a Glance
- Tasks: Lead a dynamic telesales team and manage our CRM platform to boost customer engagement.
- Company: Join Bray Foods Limited, a vibrant company in Manchester focused on customer growth.
- Benefits: Enjoy 28 days annual leave and a solid company pension scheme.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving customer engagement and supporting a passionate sales team.
- Qualifications: Strong telesales experience, CRM management skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 € per year.
BRAY FOODS LIMITED is seeking a Customer Services Supervisor in Manchester to lead a fast-paced telesales function. The successful candidate will manage the CRM platform, drive customer engagement, and support the sales team.
Responsibilities include:
- Overseeing the telesales team
- Implementing call lists
- Coordinating client visits
Strong experience in telesales, CRM management, and excellent communication skills are essential.
Benefits include 28 days annual leave and a company pension scheme.
CRM & Telesales Supervisor — Customer Growth in Manchester employer: BRAY FOODS LIMITED
At BRAY FOODS LIMITED, we pride ourselves on fostering a dynamic and supportive work environment in Manchester, where our employees are empowered to excel in their roles. As a Customer Services Supervisor, you will benefit from a generous 28 days of annual leave and a robust pension scheme, alongside opportunities for professional growth within a collaborative team dedicated to driving customer engagement and sales success.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Telesales Supervisor — Customer Growth in Manchester
✨Tip Number 1
Get to know the company inside out! Research BRAY FOODS LIMITED and understand their values, products, and customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your experience in telesales and CRM management. Prepare examples of how you've driven customer engagement in the past, so you can impress them with your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you a heads-up about the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at BRAY FOODS LIMITED.
We think you need these skills to ace CRM & Telesales Supervisor — Customer Growth in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in telesales and CRM management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Supervisor role. Share specific examples of how you've driven customer engagement in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BRAY FOODS LIMITED
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM platform that BRAY FOODS LIMITED uses. Brush up on its features and how it can enhance customer engagement. Being able to discuss specific functionalities and how they can drive sales will show your expertise.
✨Showcase Your Telesales Experience
Prepare examples from your previous roles where you successfully led a telesales team or implemented effective call lists. Highlight any strategies you used to boost sales or improve team performance, as this will demonstrate your capability to manage the telesales function.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as confident and engaging.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview about their telesales strategies or how they measure customer engagement success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.