At a Glance
- Tasks: Lead a dynamic telesales team and enhance customer engagement through effective CRM management.
- Company: Join Bray Foods Limited, a vibrant company in Manchester focused on customer growth.
- Benefits: Enjoy 28 days annual leave and a solid company pension scheme.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving customer success and leading a passionate team.
- Qualifications: Proven experience in telesales and CRM management with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
BRAY FOODS LIMITED is seeking a Customer Services Supervisor in Manchester to lead a fast-paced telesales function. The successful candidate will manage the CRM platform, drive customer engagement, and support the sales team.
Responsibilities include:
- Overseeing the telesales team
- Implementing call lists
- Coordinating client visits
Strong experience in telesales, CRM management, and excellent communication skills are essential.
Benefits include 28 days annual leave and a company pension scheme.
CRM & Telesales Supervisor — Customer Growth employer: BRAY FOODS LIMITED
At BRAY FOODS LIMITED, we pride ourselves on fostering a dynamic and supportive work environment in Manchester, where our employees are empowered to excel in their roles. With a strong focus on professional development, we offer ample opportunities for growth within the company, alongside competitive benefits such as 28 days of annual leave and a comprehensive pension scheme. Join us to be part of a collaborative team that values innovation and customer engagement in the fast-paced world of telesales.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Telesales Supervisor — Customer Growth
✨Tip Number 1
Get to know the company inside out! Research BRAY FOODS LIMITED and understand their values, products, and customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on your experience in telesales and CRM management, and be ready to share specific examples of how you've driven customer engagement in the past.
✨Tip Number 3
Network like a pro! Connect with current or former employees of BRAY FOODS LIMITED on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you a leg up!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace CRM & Telesales Supervisor — Customer Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in telesales and CRM management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Supervisor role. Share specific examples of how you've driven customer engagement in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BRAY FOODS LIMITED
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM platform that BRAY FOODS LIMITED uses. Brush up on its features and how it can enhance customer engagement. Being able to discuss specific functionalities and how they can drive sales will show your expertise.
✨Showcase Your Telesales Experience
Prepare examples from your previous roles where you successfully led a telesales team or implemented effective call lists. Highlight any strategies you used to boost sales or improve team performance, as this will demonstrate your hands-on experience.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as confident and engaging.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview about their telesales strategies or how they measure customer engagement success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
