At a Glance
- Tasks: Support financial control and ensure smooth operations in a dynamic environment.
- Company: Join one of the UK's leading housing providers with a supportive culture.
- Benefits: Competitive salary, hybrid working, and excellent career development opportunities.
- Why this job: Kickstart your career in housing and make a real difference in your community.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Full training provided; no specific experience needed.
The predicted salary is between 25000 - 31000 £ per year.
Salary: £25,000 - £31,000 per annum (depending on experience)
Location: NW London or Hertfordshire
Contract: Permanent
Are you looking to take your first step into the housing sector? Do you thrive in a busy, fast-paced environment where no two days are the same? If so, this could be a fantastic opportunity for you.
We’re working with one of the UK’s leading housing providers to recruit an Operations Support Coordinator — a role ideal for someone who’s organised, proactive, and enjoys keeping things running smoothly behind the scenes. You don’t need years of experience; what matters most is your attitude, communication skills, and ability to stay calm and effective in a dynamic workload.
The Role
As an Operations Support Coordinator, you’ll play a key part in supporting the financial control of property services. This is a brilliant entry point into property services and social housing — offering training, development and the chance to build a long-term career in a meaningful sector.
Key Responsibilities
- Supporting with purchase orders, invoices and ensuring costs are recovered correctly.
- Updating systems with accurate information and running reports to track progress.
- Helping identify resource gaps and supporting quick problem-solving.
- Providing first-line support to colleagues and stakeholders.
- Assisting with complaints resolution and ensuring a positive customer experience.
- Making sure all processes follow compliance, safety and regulatory standards.
- Contributing to performance improvements and smooth service delivery.
About You
You don’t need specific housing experience as full training is provided. We’re keen to speak to people who can bring:
- Strong organisational and multitasking skills.
- Confidence using multiple systems or databases.
- Great communication — written and verbal.
- A calm, solution-focused mindset.
- Ability to work well under pressure in a busy environment.
- A genuine desire to deliver great customer service.
- Interest in housing, property services or community-focused work.
What’s on Offer
- Competitive salary: £25,000 - £31,000 per annum
- Permanent position with excellent development opportunities
- Hybrid working model with choice of office sites.
- A supportive, inclusive, and purpose-driven working culture.
If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.
Operations Support Coordinator in Saint Albans employer: Braxfield Recruitment Limited
Contact Detail:
Braxfield Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission. Show them you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will set you apart. Remember, they want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Operations Support Coordinator in Saint Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Support Coordinator role. Highlight your organisational skills and any relevant experience, even if it’s from a different sector.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the housing sector and how your proactive attitude can contribute to our team. Keep it concise but impactful!
Show Off Your Communication Skills: Since great communication is key for this role, make sure your application is clear and well-structured. Use proper grammar and spelling, and don’t hesitate to showcase your written communication prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in a meaningful sector!
How to prepare for a job interview at Braxfield Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Support Coordinator role. Familiarise yourself with the key responsibilities like supporting purchase orders and providing first-line support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss examples from your past where you've successfully managed multiple tasks or projects. Think of specific situations where your proactive approach made a difference, as this will demonstrate your fit for the fast-paced environment.
✨Communicate Clearly and Confidently
Great communication is key for this job, so practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. If you can convey your ideas effectively, it’ll show that you have the communication skills they’re looking for.
✨Emphasise Your Customer Service Mindset
This role involves ensuring a positive customer experience, so be ready to share examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved complaints or provided exceptional service, as this will align perfectly with their expectations.