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- Tasks: Provide exceptional customer service and support to uplift our amazing customers.
- Company: Join Bravissimo, an award-winning lingerie retailer on a mission to inspire women.
- Benefits: Enjoy up to 25 days holiday, discounts, and a healthcare cash plan.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a growing team that celebrates confidence and supports women every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
4 x 30 hours contracts. Fixed Term Contracts until 30th July 2026. The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to do some evening and weekend work. These roles are office based in Leamington Spa.
About Bravissimo: Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
Customer Services Administrator in Warwick employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator in Warwick
✨Tip Number 1
Get to know Bravissimo! Research their mission and values so you can show how you align with their goal of uplifting women. This will help you stand out during interviews.
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability for evening and weekend shifts. Showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Bravissimo team.
We think you need these skills to ace Customer Services Administrator in Warwick
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Customer Services Administrator role. Highlight your relevant experience and skills that align with our mission at Bravissimo to uplift women and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bravissimo
✨Know the Company Inside Out
Before your interview, take some time to research Bravissimo. Understand their mission to uplift women and their product range. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As a Customer Services Administrator, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will highlight your commitment to excellent service.
✨Flexibility is Key
Since the role requires evening and weekend work, be ready to discuss your availability. Show that you're flexible and willing to adapt to the needs of the business. This can set you apart from other candidates who may not be as accommodating.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at Bravissimo. This shows that you're not just interested in the job, but also in how you can grow within the company.