Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help uplift women by providing expert fitting and style advice in customer service.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to inspire confidence.
- Benefits: Up to 25 days holiday, 50% discount, healthcare cash plan, and great training resources.
- Why this job: Join a passionate team and make a real difference in women's lives every day.
- Qualifications: Love speaking to people; no experience needed, just enthusiasm and a willingness to learn.
- Other info: Flexible shifts, dynamic work environment, and opportunities for personal growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Customer Service Consultants role at Bravissimo. 37.5 hours per week, fixed term contract until 31st July 2026. The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to work early, middle and late shifts as well as joining a weekend working rota. The role is office based in Warwick (Tachbrook Park).
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an awardâwinning, multiâchannel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving eâcommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Benefits
- Up to 25 days holiday
- Opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on fullâpriced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6% (depending on length of service)
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years' service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
- Free onâsite parking at Bravissimo HQ
About the Role
We want big boobed women to feel amazing and we aim to inspire our customers to celebrate their figures and feel good about themselves. Each of our customer service consultants is responsible for helping this to happen.
- Answer telephones, respond to live chat messages and have video fitting calls; give expert fitting and style advice to customers across our product ranges (lingerie, swimwear, nightwear)
- Process orders on our computer system
- Answer customer emails and social media messages
About You
- Genuinely love speaking to people and consistently go the extra mile to help others
- Confident, hardworking, with good attention to detail and enthusiasm for the role
- Previous experience of customer services or the lingerie industry is not necessary; we will give full training on our computer system and our lingerie products
Application
If this role sounds like a perfect fit for you, weâd absolutely love to hear from you! Just click the 'Apply here' button below and youâll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why youâd love to join Bravissimo and what youâd bring to the role. We read every single one honestly and cannot move forward without it. If this opportunity makes you feel excited, donât wait too long to apply as we may close the advert early if we receive lots of applications.
Please note, due to the nature of the role, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Customer Service Consultants in Royal Leamington Spa employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Service Consultants in Royal Leamington Spa
â¨Tip Number 1
Get to know Bravissimo! Dive into their mission and values. When you understand what they stand for, you can tailor your approach in interviews and show them you're the perfect fit for their team.
â¨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle different situations.
â¨Tip Number 3
Be ready to showcase your personality! Bravissimo is all about uplifting women, so let your enthusiasm shine through during interviews. Share personal stories that highlight your passion for helping others.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the Bravissimo family. Donât miss out!
We think you need these skills to ace Customer Service Consultants in Royal Leamington Spa
Some tips for your application đŤĄ
Show Your Passion: When writing your cover letter, let us know why youâre excited about joining Bravissimo. Share your enthusiasm for helping others feel amazing and how you connect with our mission to uplift women.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if itâs not directly in customer service or lingerie. We want to see how your skills can shine in this role, so donât be shy about showcasing your strengths!
Be Yourself: We love authenticity! In your application, let your personality come through. Whether itâs a fun anecdote or a unique perspective, we want to get to know the real you and how youâd fit into our team.
Apply Through Our Website: Donât forget to apply through our website! Itâs the easiest way for us to receive your application, and we canât wait to read what youâve got to say. Remember, we review every application, so make yours stand out!
How to prepare for a job interview at Bravissimo
â¨Know the Brand
Before your interview, take some time to research Bravissimo. Understand their mission to uplift women and the products they offer. This will not only show your enthusiasm for the role but also help you connect with the company's values during the conversation.
â¨Show Your People Skills
As a Customer Service Consultant, you'll be speaking to people all day. Prepare examples of how you've gone the extra mile for customers in the past. Even if you don't have direct experience in lingerie, demonstrating your passion for helping others will make a great impression.
â¨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Highlight your willingness to work early, middle, and late shifts, as well as weekends. This shows that you're committed and ready to fit into their schedule.
â¨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Think about what you genuinely want to know about the role or the company culture. This not only shows your interest but also helps you determine if Bravissimo is the right fit for you.
